Troubleshooting
•Before you call a service technician, please review this list of problems and possible solutions. It may save you time and money.
Problems
No Power
Poor or no picture
Poor or no Sound
No image on a specific channel
TV shuts off
Closed Caption does not working
No CATV reception
Remote control does not working
Sometimes there is a rapping sound in the middle of viewing or after viewing
Possible Solution
Make sure the power cord is connected to the AC outlet. Make sure the power cord is connected to a wall socket correctly.
Check all wire connections.
Check for source of reception disturbance.
Try another channel.
Check CATV connection or VHF/UHF ANT.
At PC(RGB) mode, check the resolution.
- The best resolution for this LCD TV is 1024 x 768, 60Hz.
Try another channel.
Press Mute button again on the remote control.
Press the VOL ▶ button to increase the volume. Check CATV connection or VHF/UHF ANT.
Make sure the channel selection is correct.
Change the antenna direction to the right or left. Adjust the fine tuning of the channel.
Set sleep timer to “OFF”.
Try another channel.
Press the CAPTION button on the remote control.
Set the Block item “ON”.
Set TV/CATV to CATV.
Batteries could be weak. Replace the batteries to a new ones.
Locate the LCD TV at least one meter away from fluorescent lights.
Clean the transmission window of the remote control.
This could be caused by the deflation or expansion of plastic products due to a change in the surrounding environment, such as humidity, temperature etc.
When you turn the LCD TV on and off, a rapping sound indicates a high voltage charge/discharge in the LCD TV. Please note that this is not a defect.
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