Troubleshooting

Mode

Symptom

 

Cause / Action

page

Print Copy Quality

Vertical lines printing

Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)

117

 

 

on the received

and check quality to make sure whether your machine has

16

 

 

document

trouble.

 

 

 

 

If Journal report quality is OK, your machine has no problem,

 

 

 

 

report to the sending party that they have a problem.If copy is

 

 

 

 

NG, replace the Toner Cartridge.

 

 

 

 

 

 

 

 

 

Fuzzy print

1.

Make sure you are using the correct paper for the best

145

 

 

 

 

possible print quality.

 

 

 

 

2.

Try reversing the recording paper to the other side.

 

 

 

 

 

 

 

 

 

Missing dots or lines/

1.

Make sure you are using the correct paper for the best

145

 

 

inconsistent darkness

 

possible print quality.

16

 

 

within print

2.

Replace the Toner Cartridge.

 

 

 

 

 

 

 

 

Fading print

Your Toner Cartridge may be running out of toner. Replace

16

 

 

 

the Toner Cartridge.

 

 

 

 

 

 

 

 

Faint print

You may need to choose a different paper for the best

145

 

 

 

possible print quality.

 

 

 

 

 

 

Communication

No dial tone

1.

Check the connection of the telephone line.

142

 

 

 

2.

Check the telephone line.

 

 

 

 

 

 

 

 

 

 

1.

Check the connection of the telephone line.

142

 

 

No auto answer

2.

Check the Reception mode setting.

62

 

 

 

3.

If the Fax Parameter No. 13 (AUTO JRNL PRINT) is set to

 

 

 

 

 

"Valid" (default setting) and the machine is printing the

 

 

 

 

 

received document from memory, which also happens to

 

 

 

 

 

be the 32th transaction, the machine will not auto answer

 

 

 

 

 

until the Transaction Journal completes printing.

 

 

 

 

 

 

 

 

Cannot transmit or

An information code will be shown on the display. Refer to the

133

 

 

receive

information code table to find out the trouble.

 

 

 

 

 

No Unit Operation

No unit operation

To reset the machine, turn-off the Power Switch for a few

22

 

 

 

seconds then turn it on again.

 

 

 

 

 

 

 

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Panasonic UF-6100, UF-5100 appendix 130, Troubleshooting