Manuals / Panasonic / Computer Equipment / All in One Printer

Panasonic UF-5100, UF-6100 appendix 133, Information Codes, Info Meaning Action Code

Models: UF-5100 UF-6100

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Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

	Info.	Meaning	Action	page
	Code	Meaning	Action	page
	Code

	001	Recording paper jammed when feeding from the 1st	Remove the jammed paper.	136
		cassette.

	002	Recording paper jammed when feeding from the 2nd	Remove the jammed paper.	136
		cassette.

	007	Recording paper did not completely exit out of	Remove the Toner Cartridge and remove the	136
		machine.	jammed paper.

	010	No recording paper.	Load the recording paper.	18

	011	Recording Paper Cassette is not installed properly.	Install the Recording Paper Cassette.	--

	030	Document is misfeeding.	1. Reload the document properly.	41
			2. Remove the document jam.	137
			3. Adjust ADF.	140

	031	Document paper is too long or jammed.	1. Reload the document properly.	41
		Document length exceeds 78.8 inches (2 meters).	2. Remove the document jam.	137

	041	Out of toner.	Replace the Toner Cartridge.	16

	043	Toner is getting low.

	045	Toner Cartridge is not installed.	Install the Toner Cartridge.	16

	060	Printer Cover is open.	Close the Printer Cover.	--

	061	ADF Door is open.	Close the ADF Door.	--

	400	During initial handshake, receiving station did not	1. Check with the other party.	--
		respond or communication error occurred.	2. Reload the document and send again.

	401	Remote station required a Receiving Password to	Check the remote station.	--
		receive the document.	Program your ID Number (Fax Telephone
		Remote station does not have Confidential Mailbox.	Number). (See page 29)
		Remote station requires the sending unit’s ID Number.
		(Fax Telephone Number)

	402	During initial handshake, communication error	Reload the document and send again.	--
		occurred.

	403	No polling capability at the remote side.	Ask remote side to set "POLLED=ON".	--

	404/405	During initial handshake, communication error	Reload the document and send again.	--
		occurred.

	406	Transmission Password does not match.	Check the password or the telephone number	101
		Receiving Password does not match.	in One-Touch or Abbreviated station.	103
		Received from an unauthorized station in Selective		104
		Reception mode.

	407	No confirmation from the receiving station for the	Wait a few minutes and send again.	--
	407	No confirmation from the receiving station for the	Wait a few minutes and send again.	--		Solving
		previous page sent.				Solving
		previous page sent.

	408/409	Remote side confirmation of previous page is illegible.	Wait a few minutes and send again.	--

	410	Communication aborted by the transmitting side.	Check with the other party.	--		Problem

	411	Polling password does not match.	Check the polling password.	74
	411	Polling password does not match.	Check the polling password.	74

Continued on the next page...

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Image 133

Panasonic UF-5100, UF-6100 appendix 133, Information Codes, Info Meaning Action Code

Contents

Operating Instructions Important Information Table of Contents Advanced Features Network Features Printout Journals and Lists Problem SolvingAppendix Safety Information Safety Information Precaution Any function can be started by first pressing Function KeyExternal View Control Panel Control Panel CD-ROM Main Unit and AccessoriesHandset Cord Installing the AccessoriesUnpack the Toner Cartridge and rock it back Installing the Toner CartridgeForth as shown for 5 or 6 times to even Toner insideIf you are replacing the Toner Cartridge, it is Recommended to clean the Printer Roller toPaper Specifications How to Load the Recording PaperHow to Load the Recording Paper Loading the Recording PaperLoading the Recording Paper How to Adjust the Paper Cassette for the Paper Length Adjusting the Paper Cassette for the Paper LengthRecording Paper Size setting of the Fax How to Adjust the Paper Cassette for the Paper WidthParameter No must match the paper Telephone Line Cable Power CordConnecting the Telephone Line Cable and Power Cord Dialling Method 2TONE Dialling Method 1PULSE Setting the Dialling Method Tone or PulseSetting the Monitor Volume Adjusting the VolumeRepeatedly to lower the volume Setting the Ringer VolumeUser Parameters Setting the Date and TimeGeneral Description Character keys Setting Your LogoEnter the new character Setting Your Character IDThen re-enter the new number Setting Your ID Number Fax Telephone NumberEntering One-Touch/Abbreviated Dialling Numbers One-Touch/Abbreviated Dialling NumbersTo enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialling Numbers Editing One-Touch/Abbreviated Dialling Numbers To change the settings of a One-Touch/ABBR dialling numberTo return to standby, press Enter the station you wish to erase To erase the settings of One-Touch/ABBR Dialling numberTo return to standby, press Stop Your machine prints out the directory sheet Printing Out a Directory SheetCustomizing Your Machine Setting the Fax ParametersEnter Fax Parameter number from the Parameter Table Ex 0 1 for ContrastFax Parameter Table Parameter Setting Comments NumberOn the next Sleep Mode Print Documents You Can Send Loading DocumentsDocuments You Cannot Send You must never try to send documents that areCorrect Incorrect How to Load DocumentsResolution Basic Transmission SettingsContrast Verification Stamp For OFF For on Always print out For Incomplete only Communication Journal COMM. JournalSending Documents Receive Memory TransmissionIncomplete INFO. CODE=XXX PAGES=001 05% Dialling * NO.002 Manual Number DiallingAbbreviated Dialling One-Touch DiallingDialling * NO.002 Panasonic Directory Search DiallingManual Number Dialling, press Multi-Station Transmission BroadcastingAfter each Manual Number Dialling Direct Transmission Direct TransmissionOne-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Directory Search Dialling Direct Transmission Using the Character keys. SeeEnter the full station name or part of a station name by Ex P a N a for searching PanasonicOff-Hook Dialling Voice Mode TransmissionHang up the handset On-Hook Dialling Memory Transmission Reservation Multi-tasking Transmission ReservationOne-Touch Dialling Abbreviated Dialling To reserve your machine for sending the urgent documents Dial by using any one of the following methodsDirectory Search Dialling and press Then remove the document from ADF Automatic Redialling RediallingManual Redialling To redial the last dialled number through memoryReceiving Documents Conditions Suggested Reception Mode SettingsReception Modes Setting the Telephone Mode Telephone ModeOperation of Telephone Mode Setting the Fax / Tel Auto Switching Mode Fax / Tel Auto Switching ModeOperation of Fax / Tel Auto Switching Mode If it is a Fax callSetting the Fax Mode Fax ModeOperation of Fax Mode Change Fax Parameter No Receive Mode to 2 FaxInstalling your TAM TAM Telephone Answering Machine Interface ModeOperation of TAM Interface Mode Setting the TAM Interface ModeSilent Detection Mode Sample of OGMPrint Reduction Selecting the Print Reduction ModeAutomatic Reduction Fixed ReductionTransmitted Document Received Document Receiving Oversize DocumentsSubstitute Memory Reception Print Collation ModeEnter the number of copies Making CopiesEx 1 Machine stores the document, then prints the copiesDeferred Transmission Timer Controlled CommunicationsStation is entered For details, see pages 48 to Deferred PollingPolling Setting the Polling PasswordPreparing to be Polled Station is entered For details, see pages 48 to After each To Poll Documents from Another StationProgram Keys Setting for Group DiallingTo set a Program Key for Group Dialling Enter the starting time using 4 digits Setting for Deferred TransmissionTo set a Program Key for deferred transmission Character keys. SeeTo set a Program Key for deferred polling Setting for Deferred PollingTo set a Program Key for normal polling Setting for Normal PollingTo set a Program Key for One-Touch Key Setting for One-Touch KeyEnter a telephone number up to 36 digits including To erase the settings in a Program Key Changing or Erasing the Program Key SettingsPress the Program key you want to erase You can now erase other Program Keys by repeatingExplanation of Contents Edit File ModePrinting a File List Sample File ListViewing the Contents of a File List Changing the Start Time or the Station of a File SET Deferred COMM.? 1YES 2NO SET Deleting a FilePrinting Out a File To add documents into the file, follow the steps bellow Adding Documents into a FileSet documents face down Retry an Incomplete File Setting the Access Code Access CodeEnter a 4-digit Access Code Now you can operate the machine normally Enter the Access Code Ex 1 2 3Setting RCV To Memory Setting the RCV To Memory PasswordEnter a 4-digit RCV to Memory Password Receive To MemoryMachine will start to print the documents Printing Out DocumentsTelephone No Usage Distinctive Ring Sound Ring Pattern Distinctive Ring Detector DRDTo use the Fax Cover Sheet Fax Cover SheetFax Cover Sheet Sample Selecting the Access Method Prefix or Suffix PIN Code AccessFor suffix code For prefix code Dialling with a PIN Code 100 Setting Fax ForwardFax Forward 101 Setting the Selective ReceptionSelective Reception 102 Password CommunicationsCompatibility with Other Machines 103 Setting Password Transmission104 Setting Password ReceptionStation is entered For details, see page 48 to Using Password Transmission106 Using Password ReceptionConfidential Mailbox 107Confidential Mailbox Compatibility with Other MachinesEnter a 4-digit Confidential Code 108109 Sample CONF. RCV Report 110Storing a Confidential Document in Your Machines Mailbox 111Machine will print out the confidential documents 112113 114 Setting of Routing, Forwarding or RelayingSub-addressing Compatibility with Other MachinesTo select One-Touch 115Enter the station name. See Ex Sales Dept Using Manual Number Dialling Using One-Touch/ABBR. Number Dialling116 To send a Document with Sub-addressJournals and Lists 117Transaction Journal Individual Transmission Journal IND. XMT Journal 118Sample Transaction Journal 119Sample Individual Transmission Journal IND. XMT Journal 120 Sample COMM. Journal 121122 One-Touch/Abbreviated and Directory Search List 123For Directory Search List Sample One-Touch List 124Sample ABBR. Number List Sample Directory Search List 125Program List 126Sample Program List FAX Parameter List 127Sample FAX Parameter List Toner Cartridge Order Forms 128To print the Toner Cartridge Order Forms Sample Toner Cartridge Order FormIf You Have Any of These Problems TroubleshootingMode Symptom Cause / Action 129130 Troubleshooting131 132 Information Codes 133Info Meaning Action Code 134 135 Clearing a Recording Paper Jam 136To clear the jam, Info. Code 001, 002 or To clear the jam, Info. CodeClearing a Document Jam 137To clear the jam Open the ADF Door Remove the jammed documentTo clean the Scanning Area Cleaning the Document Scanning Area138 To clean the Printer Rollers Cleaning the Printer Roller139 To adjust the ADF Adjusting the Automatic Document Feeder ADF140 Position ConditionTo remove the stamp 141Checking the Telephone Line 142143 Specifications144 Specifications145 Recording Paper SpecificationsOptions and Supplies 146Please contact your local Panasonic dealer for availability Options Order No Picture DescriptionRegulatory Information 147Declaration of Conformity DoC Contact Network CompatibilityFor U.K Users 148For New Zealand Users For Germany UsersFor European Countries Glossary 150151 Overlap Printing 152ITU-T Image No 153154 Access CodeAutomatic Document Feeder Dialling Method Tone or Pulse155 WeightFor Service, Call