134 | Panasonic UF-6100, UF-5100 guide

Troubleshooting

Information Codes

	Info.	Meaning	Action	page
	Code	Meaning	Action	page
	Code

	412	No data from the transmitting side.	Check with the other party.	--

	414	Polling password does not match.	Check the polling password.	74

	415	Polling transmission error.	Check the polling password.	74

	416/417	Received data has too many errors.	Check with the other party.	--
	418/419

	420/421	Machine goes to receiving mode, but receives no	1. Remote side misdial.	--
		command from the transmitting side.	2. Check with the other party.

	422/427	Interface is incompatible.	Check with the other party.	--

	434	Communication error occurred while receiving.	Check with the other party.	--

	436/456	Received data has too many errors.	Check with the other party.	--
	490

	456	• Unit received a confidential document or was	1. Print a File List and check the contents.	83
		requested to be polled of a confidential document	2. Wait until unit finishes printing.
		under any of following conditions.
		1. Not enough space in memory to receive the
		confidential document.
		2. Confidential Mailbox is full.
		3. While printing received document.
		• Unit was requested to relay a document.

	492/493	Communication error occurred while receiving.	Check with the other party.	--
	494

	495	Telephone line disconnected.	Check with the other party.	--

	501/502	Communication error occurred using the internal V.34	Check with the other party.	--
		Modem.

	540/541	Communication error occurred while transmitting.	1. Reload the document and send again.	--
	542/543		2. Check with the other party.
	544

	550	Telephone line disconnected.	Check with the other party.	--

	554/555	Communication error occurred while receiving.	Check with the other party.	--

	580	Sub-address transmission to a unit that has no Sub-	Check the remote station.	102
		address function.

	581	Sub-address Password transmission to a unit that has	Check the remote station.	102
		no Password Sub-address function.

	623	No document loaded on the ADF.	Reload the document and send again.	--

	630	Redial was not successful due to a busy line.	Reload the document and send again.	--

	631	During dialling, STOP was pressed.	Reload the document and send again.	--

	634	Redial was not successful due to no response from	Check the telephone number and send again.	--
		the called station or wrong number dialled.
		Note: If busy tone was not detected, the machine will
		only redial once.

	638	Power failure occurred during the communication.	Check the power cord and plug.	22

	800/816	Unit was requested to relay a document or	Check with the other party.	--
	825	Confidential Communication but has no capability.

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Panasonic UF-6100, UF-5100 appendix 134

Contents

Operating Instructions Important Information Table of Contents Advanced Features Network Features Appendix Problem SolvingPrintout Journals and Lists Safety Information Safety Information Precaution Function Key Any function can be started by first pressing External View Control Panel Control Panel Main Unit and Accessories CD-ROM Installing the Accessories Handset Cord Forth as shown for 5 or 6 times to even Installing the Toner CartridgeUnpack the Toner Cartridge and rock it back Toner inside Recommended to clean the Printer Roller to If you are replacing the Toner Cartridge, it is How to Load the Recording Paper How to Load the Recording PaperPaper Specifications Loading the Recording Paper Loading the Recording Paper Adjusting the Paper Cassette for the Paper Length How to Adjust the Paper Cassette for the Paper Length Parameter No must match the paper How to Adjust the Paper Cassette for the Paper WidthRecording Paper Size setting of the Fax Power Cord Telephone Line Cable Connecting the Telephone Line Cable and Power Cord Setting the Dialling Method Tone or Pulse Dialling Method 2TONE Dialling Method 1PULSE Repeatedly to lower the volume Adjusting the VolumeSetting the Monitor Volume Setting the Ringer Volume General Description Setting the Date and TimeUser Parameters Setting Your Logo Character keys Setting Your Character ID Enter the new character Setting Your ID Number Fax Telephone Number Then re-enter the new number To enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialling NumbersEntering One-Touch/Abbreviated Dialling Numbers One-Touch/Abbreviated Dialling Numbers To return to standby, press To change the settings of a One-Touch/ABBR dialling numberEditing One-Touch/Abbreviated Dialling Numbers To return to standby, press Stop To erase the settings of One-Touch/ABBR Dialling numberEnter the station you wish to erase Printing Out a Directory Sheet Your machine prints out the directory sheet Enter Fax Parameter number from the Parameter Table Setting the Fax ParametersCustomizing Your Machine Ex 0 1 for Contrast Parameter Setting Comments Number Fax Parameter Table On the next Sleep Mode Print Documents You Cannot Send Loading DocumentsDocuments You Can Send You must never try to send documents that are How to Load Documents Correct Incorrect Contrast Basic Transmission SettingsResolution Verification Stamp Communication Journal COMM. Journal For OFF For on Always print out For Incomplete only Sending Documents Memory Transmission Receive Incomplete INFO. CODE=XXX Manual Number Dialling PAGES=001 05% Dialling * NO.002 One-Touch Dialling Abbreviated Dialling Directory Search Dialling Dialling * NO.002 Panasonic After each Multi-Station Transmission BroadcastingManual Number Dialling, press Direct Transmission Manual Number Dialling Direct Transmission One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Enter the full station name or part of a station name by Using the Character keys. SeeDirectory Search Dialling Direct Transmission Ex P a N a for searching Panasonic Hang up the handset Voice Mode TransmissionOff-Hook Dialling On-Hook Dialling One-Touch Dialling Abbreviated Dialling Transmission ReservationMemory Transmission Reservation Multi-tasking Directory Search Dialling and press Dial by using any one of the following methodsTo reserve your machine for sending the urgent documents Then remove the document from ADF Manual Redialling RediallingAutomatic Redialling To redial the last dialled number through memory Reception Modes Conditions Suggested Reception Mode SettingsReceiving Documents Operation of Telephone Mode Telephone ModeSetting the Telephone Mode Operation of Fax / Tel Auto Switching Mode Fax / Tel Auto Switching ModeSetting the Fax / Tel Auto Switching Mode If it is a Fax call Operation of Fax Mode Fax ModeSetting the Fax Mode Change Fax Parameter No Receive Mode to 2 Fax TAM Telephone Answering Machine Interface Mode Installing your TAM Silent Detection Mode Setting the TAM Interface ModeOperation of TAM Interface Mode Sample of OGM Automatic Reduction Selecting the Print Reduction ModePrint Reduction Fixed Reduction Receiving Oversize Documents Transmitted Document Received Document Print Collation Mode Substitute Memory Reception Ex 1 Making CopiesEnter the number of copies Machine stores the document, then prints the copies Timer Controlled Communications Deferred Transmission Deferred Polling Station is entered For details, see pages 48 to Setting the Polling Password Polling Preparing to be Polled To Poll Documents from Another Station Station is entered For details, see pages 48 to After each To set a Program Key for Group Dialling Setting for Group DiallingProgram Keys To set a Program Key for deferred transmission Setting for Deferred TransmissionEnter the starting time using 4 digits Character keys. See Setting for Deferred Polling To set a Program Key for deferred polling Setting for Normal Polling To set a Program Key for normal polling Enter a telephone number up to 36 digits including Setting for One-Touch KeyTo set a Program Key for One-Touch Key Press the Program key you want to erase Changing or Erasing the Program Key SettingsTo erase the settings in a Program Key You can now erase other Program Keys by repeating Printing a File List Edit File ModeExplanation of Contents Sample File List Viewing the Contents of a File List Changing the Start Time or the Station of a File SET Deferred COMM.? 1YES 2NO Deleting a File SET Printing Out a File Set documents face down Adding Documents into a FileTo add documents into the file, follow the steps bellow Retry an Incomplete File Enter a 4-digit Access Code Access CodeSetting the Access Code Enter the Access Code Ex 1 2 3 Now you can operate the machine normally Enter a 4-digit RCV to Memory Password Setting the RCV To Memory PasswordSetting RCV To Memory Receive To Memory Printing Out Documents Machine will start to print the documents Distinctive Ring Detector DRD Telephone No Usage Distinctive Ring Sound Ring Pattern Fax Cover Sheet To use the Fax Cover Sheet Fax Cover Sheet Sample For suffix code For prefix code PIN Code AccessSelecting the Access Method Prefix or Suffix Dialling with a PIN Code Fax Forward Setting Fax Forward100 Selective Reception Setting the Selective Reception101 Compatibility with Other Machines Password Communications102 Setting Password Transmission 103 Setting Password Reception 104 Using Password Transmission Station is entered For details, see page 48 to Using Password Reception 106 Confidential Mailbox 107Confidential Mailbox Compatibility with Other Machines 108 Enter a 4-digit Confidential Code 109 110 Sample CONF. RCV Report 111 Storing a Confidential Document in Your Machines Mailbox 112 Machine will print out the confidential documents 113 Sub-addressing Setting of Routing, Forwarding or Relaying114 Compatibility with Other Machines Enter the station name. See Ex Sales Dept 115To select One-Touch 116 Using One-Touch/ABBR. Number DiallingUsing Manual Number Dialling To send a Document with Sub-address Transaction Journal 117Journals and Lists 118 Individual Transmission Journal IND. XMT Journal Sample Individual Transmission Journal IND. XMT Journal 119Sample Transaction Journal 120 121 Sample COMM. Journal 122 For Directory Search List 123One-Touch/Abbreviated and Directory Search List Sample ABBR. Number List 124Sample One-Touch List 125 Sample Directory Search List Sample Program List 126Program List Sample FAX Parameter List 127FAX Parameter List To print the Toner Cartridge Order Forms 128Toner Cartridge Order Forms Sample Toner Cartridge Order Form Mode Symptom Cause / Action TroubleshootingIf You Have Any of These Problems 129 Troubleshooting 130 131 132 Info Meaning Action Code 133Information Codes 134 135 To clear the jam, Info. Code 001, 002 or 136Clearing a Recording Paper Jam To clear the jam, Info. Code To clear the jam 137Clearing a Document Jam Open the ADF Door Remove the jammed document 138 Cleaning the Document Scanning AreaTo clean the Scanning Area 139 Cleaning the Printer RollerTo clean the Printer Rollers 140 Adjusting the Automatic Document Feeder ADFTo adjust the ADF Position Condition 141 To remove the stamp 142 Checking the Telephone Line Specifications 143 Specifications 144 Recording Paper Specifications 145 Please contact your local Panasonic dealer for availability 146Options and Supplies Options Order No Picture Description Declaration of Conformity DoC Contact 147Regulatory Information Network Compatibility 148 For U.K Users For European Countries For Germany UsersFor New Zealand Users 150 Glossary 151 152 Overlap Printing 153 ITU-T Image No Automatic Document Feeder Access Code154 Dialling Method Tone or Pulse Weight 155 For Service, Call