135 | Panasonic UF-5100, UF-6100 manual

Troubleshooting

Information Codes

	Info.	Meaning	Action	page
	Code	Meaning	Action	page
	Code

	815	Mailbox is full.	Install Optional Flash Memory Card.	146

	870	Memory overflow occurred while storing documents	Transmit documents without storing into	52
		into memory for transmission.	memory.

	NOTE	1. After identifying the problem and verifying the recommended action, if the information Codes
	NOTE	keep reoccuring or for help on Information Codes that appear on your machine but are not

		listed above, please contact your local Panasonic Authorized Dealer.

Problem Solving

135

Image 135

Panasonic UF-5100, UF-6100 appendix 135

Contents

Operating Instructions Important Information Table of Contents Advanced Features Network Features Problem Solving Printout Journals and ListsAppendix Safety Information Safety Information Precaution Any function can be started by first pressing Function Key External View Control Panel Control Panel CD-ROM Main Unit and Accessories Handset Cord Installing the Accessories Toner inside Installing the Toner CartridgeUnpack the Toner Cartridge and rock it back Forth as shown for 5 or 6 times to even If you are replacing the Toner Cartridge, it is Recommended to clean the Printer Roller to Loading the Recording Paper How to Load the Recording PaperPaper Specifications How to Load the Recording Paper Loading the Recording Paper How to Adjust the Paper Cassette for the Paper Length Adjusting the Paper Cassette for the Paper Length How to Adjust the Paper Cassette for the Paper Width Recording Paper Size setting of the FaxParameter No must match the paper Telephone Line Cable Power Cord Connecting the Telephone Line Cable and Power Cord Dialling Method 2TONE Dialling Method 1PULSE Setting the Dialling Method Tone or Pulse Setting the Ringer Volume Adjusting the VolumeSetting the Monitor Volume Repeatedly to lower the volume Setting the Date and Time User ParametersGeneral Description Character keys Setting Your Logo Enter the new character Setting Your Character ID Then re-enter the new number Setting Your ID Number Fax Telephone Number One-Touch/Abbreviated Dialling Numbers Entering One-Touch/Abbreviated Dialling NumbersTo enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialling Numbers To change the settings of a One-Touch/ABBR dialling number Editing One-Touch/Abbreviated Dialling NumbersTo return to standby, press To erase the settings of One-Touch/ABBR Dialling number Enter the station you wish to eraseTo return to standby, press Stop Your machine prints out the directory sheet Printing Out a Directory Sheet Ex 0 1 for Contrast Setting the Fax ParametersCustomizing Your Machine Enter Fax Parameter number from the Parameter Table Fax Parameter Table Parameter Setting Comments Number On the next Sleep Mode Print You must never try to send documents that are Loading DocumentsDocuments You Can Send Documents You Cannot Send Correct Incorrect How to Load Documents Basic Transmission Settings ResolutionContrast Verification Stamp For OFF For on Always print out For Incomplete only Communication Journal COMM. Journal Sending Documents Receive Memory Transmission Incomplete INFO. CODE=XXX PAGES=001 05% Dialling * NO.002 Manual Number Dialling Abbreviated Dialling One-Touch Dialling Dialling * NO.002 Panasonic Directory Search Dialling Multi-Station Transmission Broadcasting Manual Number Dialling, pressAfter each Manual Number Dialling Direct Transmission Direct Transmission One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Ex P a N a for searching Panasonic Using the Character keys. SeeDirectory Search Dialling Direct Transmission Enter the full station name or part of a station name by Voice Mode Transmission Off-Hook DiallingHang up the handset On-Hook Dialling Transmission Reservation Memory Transmission Reservation Multi-taskingOne-Touch Dialling Abbreviated Dialling Dial by using any one of the following methods To reserve your machine for sending the urgent documentsDirectory Search Dialling and press Then remove the document from ADF To redial the last dialled number through memory RediallingAutomatic Redialling Manual Redialling Conditions Suggested Reception Mode Settings Receiving DocumentsReception Modes Telephone Mode Setting the Telephone ModeOperation of Telephone Mode If it is a Fax call Fax / Tel Auto Switching ModeSetting the Fax / Tel Auto Switching Mode Operation of Fax / Tel Auto Switching Mode Change Fax Parameter No Receive Mode to 2 Fax Fax ModeSetting the Fax Mode Operation of Fax Mode Installing your TAM TAM Telephone Answering Machine Interface Mode Sample of OGM Setting the TAM Interface ModeOperation of TAM Interface Mode Silent Detection Mode Fixed Reduction Selecting the Print Reduction ModePrint Reduction Automatic Reduction Transmitted Document Received Document Receiving Oversize Documents Substitute Memory Reception Print Collation Mode Machine stores the document, then prints the copies Making CopiesEnter the number of copies Ex 1 Deferred Transmission Timer Controlled Communications Station is entered For details, see pages 48 to Deferred Polling Polling Setting the Polling Password Preparing to be Polled Station is entered For details, see pages 48 to After each To Poll Documents from Another Station Setting for Group Dialling Program KeysTo set a Program Key for Group Dialling Character keys. See Setting for Deferred TransmissionEnter the starting time using 4 digits To set a Program Key for deferred transmission To set a Program Key for deferred polling Setting for Deferred Polling To set a Program Key for normal polling Setting for Normal Polling Setting for One-Touch Key To set a Program Key for One-Touch KeyEnter a telephone number up to 36 digits including You can now erase other Program Keys by repeating Changing or Erasing the Program Key SettingsTo erase the settings in a Program Key Press the Program key you want to erase Sample File List Edit File ModeExplanation of Contents Printing a File List Viewing the Contents of a File List Changing the Start Time or the Station of a File SET Deferred COMM.? 1YES 2NO SET Deleting a File Printing Out a File Adding Documents into a File To add documents into the file, follow the steps bellowSet documents face down Retry an Incomplete File Access Code Setting the Access CodeEnter a 4-digit Access Code Now you can operate the machine normally Enter the Access Code Ex 1 2 3 Receive To Memory Setting the RCV To Memory PasswordSetting RCV To Memory Enter a 4-digit RCV to Memory Password Machine will start to print the documents Printing Out Documents Telephone No Usage Distinctive Ring Sound Ring Pattern Distinctive Ring Detector DRD To use the Fax Cover Sheet Fax Cover Sheet Fax Cover Sheet Sample PIN Code Access Selecting the Access Method Prefix or SuffixFor suffix code For prefix code Dialling with a PIN Code Setting Fax Forward 100Fax Forward Setting the Selective Reception 101Selective Reception Password Communications 102Compatibility with Other Machines 103 Setting Password Transmission 104 Setting Password Reception Station is entered For details, see page 48 to Using Password Transmission 106 Using Password Reception Compatibility with Other Machines 107Confidential Mailbox Confidential Mailbox Enter a 4-digit Confidential Code 108 109 Sample CONF. RCV Report 110 Storing a Confidential Document in Your Machines Mailbox 111 Machine will print out the confidential documents 112 113 Compatibility with Other Machines Setting of Routing, Forwarding or Relaying114 Sub-addressing 115 To select One-TouchEnter the station name. See Ex Sales Dept To send a Document with Sub-address Using One-Touch/ABBR. Number DiallingUsing Manual Number Dialling 116 117 Journals and ListsTransaction Journal Individual Transmission Journal IND. XMT Journal 118 119 Sample Transaction JournalSample Individual Transmission Journal IND. XMT Journal 120 Sample COMM. Journal 121 122 123 One-Touch/Abbreviated and Directory Search ListFor Directory Search List 124 Sample One-Touch ListSample ABBR. Number List Sample Directory Search List 125 126 Program ListSample Program List 127 FAX Parameter ListSample FAX Parameter List Sample Toner Cartridge Order Form 128Toner Cartridge Order Forms To print the Toner Cartridge Order Forms 129 TroubleshootingIf You Have Any of These Problems Mode Symptom Cause / Action 130 Troubleshooting 131 132 133 Information CodesInfo Meaning Action Code 134 135 To clear the jam, Info. Code 136Clearing a Recording Paper Jam To clear the jam, Info. Code 001, 002 or Open the ADF Door Remove the jammed document 137Clearing a Document Jam To clear the jam Cleaning the Document Scanning Area To clean the Scanning Area138 Cleaning the Printer Roller To clean the Printer Rollers139 Position Condition Adjusting the Automatic Document Feeder ADFTo adjust the ADF 140 To remove the stamp 141 Checking the Telephone Line 142 143 Specifications 144 Specifications 145 Recording Paper Specifications Options Order No Picture Description 146Options and Supplies Please contact your local Panasonic dealer for availability Network Compatibility 147Regulatory Information Declaration of Conformity DoC Contact For U.K Users 148 For Germany Users For New Zealand UsersFor European Countries Glossary 150 151 Overlap Printing 152 ITU-T Image No 153 Dialling Method Tone or Pulse Access Code154 Automatic Document Feeder 155 Weight For Service, Call