IBM DS4000 FC manual Getting information, help, and service, Before you call

Models: DS4000 FC

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Getting information, help, and service

Table 2. Where to find DS4000 installation and configuration procedures (continued)

 

Installation task

Where to find information or procedures

 

 

 

14

Verify DS4000

v DS4100 Storage Server Installation, User’s, and Maintenance

 

subsystem health

Guide

 

 

 

 

v DS4300 Fibre Channel Storage Server Installation and User’s

 

 

Guide

 

 

v DS4400 Fibre Channel Storage Server Installation and

 

 

Support Guide

 

 

v DS4500 Fibre Channel Storage Server Installation and

 

 

Support Guide

 

 

v DS4800 Storage Subsystem Installation, User’s, and

 

 

Maintenance Guide

 

 

 

15

Enable DS4000

Copy Services premium features

 

Storage Manager

 

DS4000 Storage Manager Copy Services Guide

 

premium feature

 

 

 

keys

FC/SATA Intermix premium feature

 

 

DS4000 Fibre Channel and Serial ATA Intermix

 

 

Premium Feature Installation Overview

 

 

Storage Partitioning (and general premium features

 

 

information)

 

 

v DS4000 Storage Manager Concepts Guide

 

 

v DS4000 Storage Manager Installation and Support

 

 

Guide for AIX, HP-UX, Solaris and Linux on POWER

 

 

v DS4000 Storage Manager Installation and Support

 

 

Guide for Windows 2000/Server 2003, NetWare,

 

 

ESX Server, and Linux

 

 

 

16

Configure arrays and

v DS4000 Storage Manager Installation and Support Guide for

 

logical drives

AIX, HP-UX, Solaris and Linux on POWER

 

 

17

Configure host

v DS4000 Storage Manager Installation and Support Guide for

 

partitions

Windows 2000/Server 2003, NetWare, ESX Server, and

 

 

Linux

18

Verify host access to

v DS4000 Storage Manager online help

 

DS4000 storage

 

 

 

Getting information, help, and service

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional

information about IBM and IBM products, what to do if you experience a problem with your IBM Eserver xSeries® or IntelliStation® system, and whom to call for

service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

vCheck all cables to make sure that they are connected.

vCheck the power switches to make sure that the system is turned on.

vUse the troubleshooting information in your system documentation and use the diagnostic tools that come with your system.

xviiiIBM System Storage DS4000 FC 4Gbps PCI-X Single/Dual Port HBA: Installation and User’s Guide

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IBM DS4000 FC manual Getting information, help, and service, Before you call