vCheck for technical information, hints, tips, and new device drivers at the following Web site:
www.ibm.com/servers/storage/support/disk/
vUse an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documents that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if any, is available in the documents that come with your system. This includes printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions on how to use the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.
vFor DS4000 information, go to the following Web site: www.ibm.com/servers/storage/support/disk/
The support page has many sources of information and ways for you to solve problems, including:
–Diagnosing problems using the IBM Online Assistant
–Downloading the latest device drivers and updates for your products
–Viewing frequently asked questions (FAQ)
–Viewing hints and tips to help you solve problems
–Participating in IBM discussion forums
–Setting up
vYou can order publications through the IBM Publications Ordering System at the following Web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
vFor the latest information about IBM xSeries products, services, and support, go to the following Web site:
www.ibm.com/eserver/xseries/
vFor the latest information about IBM pSeries® products, services, and support, go to the following Web site:
www.ibm.com/eserver/pseries/
vFor the latest information about the IBM IntelliStation information, go to the following Web site:
About this document xix
