5. Document Experiences, Problems, and Solutions From the Pilot Project
The most important item of the pilot project is the documentation of the administrator’s and end users’
feedback. It is vital that feedback be gathered from the very beginning all the way through the end of the
pilot project. Feedback should be shared by conducting meetings with key players in the pilot project as
well as placing it in a discussion database which will serve as a knowledge base of issues and errors and
their solutions for future use. You should also document any suggestions you may receive and modify
the installation plan when appropriate.
This information is very important to the success of the next phase of the implementation project. It
allows you to avoid making the same mistakes twice. The information should be as detailed as possible.
It should include the problem, its solution, and any and all steps along the way. This level of detail will
be a key factor in smoothing your Domino installation plan and provide a better chance of success and
greater end user satisfaction with the overall process.
6. Create an Install Plan for the Network Infrastructure
Planning the network infrastructure is an important part of the Domino Server installation process. With
an incorrectly configured network, many unpredictable results can occur. When forming the network
infrastructure plan, you should take into consideration some of the following items:
ŸExisting servers, network hardware, and applications
ŸObtaining static TCP/IP addresses
ŸDomain Name Server (DNS) configuration
ŸBandwidth considerations for Local Area Network (LAN) connections
ŸBandwidth considerations for Wide Area Network (WAN) connections
ŸInternet domain name registration and fees
ŸInternet Service Provider (ISP) registration and service fees
ŸRouters, switches, and hubs configurations
ŸFirewall installation and configuration
ŸProxy server configuration
ŸRemote dial in access
ŸPhysical security of the equipment
ŸDisaster recovery and documentation
Be sure to designate one or more project leaders for this phase of the Domino implementation. These
leaders should be responsible for:
ŸCoordinating the schedule
ŸSetup and monitor installation or modifications of the network
ŸNotifying users and management of any network modifications and its effect on them
ŸCapture knowledge and share it through best practices
Lotus Domino Server R5 Implementation Guide June 18, 2001
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