Symptom/Error

 

 

 

FRU/Action

in

Sequence

 

 

 

 

 

 

 

 

 

 

The system will

not

1.

LED

Card

ASM

(R)

 

enter

suspend

 

mode

2.

System board

 

after closing

the LCD.

 

 

 

 

 

 

 

 

 

 

 

 

Battery

fuel-gauge

1.

Remove battery ASM and

let

does

not

go

higher

it

cool

for

2 hours.

 

than

90%.

 

 

 

2.

Refresh

battery (continue

 

 

 

 

 

 

 

 

 

 

using battery in BIOS Setup

 

 

 

 

 

mode until power off, then

 

 

 

 

 

charge

battery).

 

 

 

 

 

3.

Battery

 

 

 

 

 

 

 

4.

System board

 

 

 

 

 

 

 

 

System

configuration

1.

Load

Setup

Defaults and

does

not

match

the

reboot

the

system.

installed

devices.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System

hangs

 

 

1.

Fan ASM

 

 

 

 

intermittently.

 

 

2.

System board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Peripheral-Device-Related Symptom

Symptom/Error

 

FRU/Action

in Sequence

 

 

 

 

External

display

doesSystem

board

not

work

correctly.

 

 

 

 

 

USB does not work

System board

correctly.

 

 

 

 

 

 

 

Print

problems

Ÿ

Run printer self-test.

 

 

 

Ÿ

Printer driver

 

 

 

Ÿ

Printer cable

 

 

 

Ÿ

System board

 

 

 

Serial or parallel

portŸ

Device driver

device

problems

Ÿ

Device cable

 

 

 

 

 

 

Ÿ

Device

 

 

 

Ÿ

System board

 

 

 

 

 

 

Note: If you

cannot

find a

symptom

or an error in this list

and the

problem

remains,

see

“Undetermined

Problems” on page 22.

 

 

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electronic discharge, or software errors. FRU replacement should be considered

only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.Run the diagnostic test for the system board in loop mode at least 10 times.

2.If no error is detected, do not replace any FRUs.

ThinkPad 24021

Page 26
Image 26
IBM S09N-8590-00 manual Peripheral-Device-Related Symptom, Intermittent Problems