Printer Problems (continued)
Symptom | Solution |
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The battery life is | Check the battery date code. If the battery is 1 |
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reduced. | to 2 years old, the short life may be due to |
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| normal aging. |
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| Recondition the battery. |
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| Replace the battery. |
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The printer is | Check the media for top of form sense mark |
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skipping labels. | or label gap. |
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| Make sure the maximum print field has not |
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| been exceeded on the label. |
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| Make sure the label gap sensor is not blocked |
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| or malfunctioning. |
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The printer is not | Make sure media is loaded, the printhead is |
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communicating | closed, and the error light is off. |
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properly. | Check the baud rate. |
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| |
| Replace the cable to the terminal. |
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Labels are jamming. | Open the media cover, remove the jammed |
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| labels, and generously apply isopropyl alcohol |
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| to the printer in the area of the jammed label. |
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The LCD screen is | No application is loaded or the application is |
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blank. | corrupted. Reload the application. For help |
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| loading applications on your printer, see the |
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| Intermec PLUS help. |
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EasyCoder PL4 Printer User’s Guide | 55 |