Printer Problems (continued)

Symptom

Solution

 

The battery life is

Check the battery date code. If the battery is 1

 

reduced.

to 2 years old, the short life may be due to

 

 

normal aging.

 

 

Recondition the battery.

 

 

Replace the battery.

 

 

 

 

The printer is

Check the media for top of form sense mark

 

skipping labels.

or label gap.

 

 

Make sure the maximum print field has not

 

 

been exceeded on the label.

 

 

Make sure the label gap sensor is not blocked

 

 

or malfunctioning.

 

The printer is not

Make sure media is loaded, the printhead is

 

communicating

closed, and the error light is off.

 

properly.

Check the baud rate.

 

 

 

 

Replace the cable to the terminal.

 

 

 

 

Labels are jamming.

Open the media cover, remove the jammed

 

 

labels, and generously apply isopropyl alcohol

 

 

to the printer in the area of the jammed label.

 

The LCD screen is

No application is loaded or the application is

 

blank.

corrupted. Reload the application. For help

 

 

loading applications on your printer, see the

 

 

Intermec PLUS help.

 

 

 

 

EasyCoder PL4 Printer User’s Guide

55

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Intermec PL4 manual Symptom Solution