Troubleshooting
1.Problem: The power indicator LED doesn’t light up.
Solution:
Check the power adapters of the Transmitter/Receiver to see if they are properly inserted into a functioning power outlet.
2.Problem: No video is displayed on your TV screen.
Solution:
•Verify that the proper cables have been selected and installed between the transmitter input and your
•On your TV side (connected to the Receiver), select the HDMI as input source.
•Verify the status of POWER LED and SOURCE/Status LED indicator as below:
Power LED Flashing in | • | Ensure the transmission range between the |
Green |
| transmitter and the receiver is NOT over 100 feet |
OSD displayed: |
| (LOS - line of sight) transmission distance. |
(4 levels looping) | • | Try to move the transmitter closer to the receiver. |
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|
POWER LED in solid | • | Ensure your video resolution and frame rate is |
Green + Slow and Flashing |
| recognized, supported, and within the transmission |
SOURCE LED |
| range. |
OSD displayed: | • | Connect the source device to your TV to check and |
|
| modify the video format compatibility. |
| • | Check if the video resolution from your display is set |
|
| to 1080p, 1080i, 720p, 576p, or 480p resolution. |
|
| Please refer page 26 for the detail supported |
|
| Resolution. |
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|
POWER LED in solid Green | • | Ensure the proper cables are connected between |
status LED Flash Quickly |
| the transmitter and your AV source devices. |
OSD displayed : | • | Ensure your source devices connected to the |
|
| transmitter are powered on. |
| • | Ensure the proper cables are connected between |
|
| the receiver and your 2nd HDTV near the receiver. |
x
3.Problem: Poor picture quality or intermittent video
Solutions:
•Check if your video resolution with HDMI input from your device is either 1080p, 1080i, 720p, 576p, or 480p. Please refer to page 26 where the video frame rate from your device GWHDMS52 can support is defined.
•Ensure the transmission distance is less than 100 feet (LOS)
•Barriers - Consider an installation plan that has the least numbers of barriers (walls, panels, beams) possible between the transmitter and receiver.
*Distances, quality and signal may vary depending on environment; solid objects such as steel, concrete and brick may view shorter distances or complete loss of singal
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