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TM-1020 Series Progressive Scan Shutter Cameras

5Troubleshooting

5.1Problems and Solutions

Following are troubleshooting tips for common problems. In general, problems can easily be solved by following these instructions. If the following remedies fail to offer a solution to your problems, please contact a JAI, Inc. representative.

5.1.1Symptom: No Video

Remedies: Check that the following are properly connected and operational.

Power supplies

Power cables

Main power source

Shutter control

Async mode

Lens

Digital output cable

Analog video cable

5.1.2Symptom: Dark Video

Remedies: Check that the following are properly connected and operational.

Shutter selection

Iris opening on the lens

5.1.3Symptom: Non-synchronized Video

Remedies: Check that the following are properly connected and operational.

Proper mode output

Frame grabber software camera selection

Troubleshooting

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JAI TM-1020 operation manual Symptom No Video, Symptom Dark Video, Symptom Non-synchronized Video