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TM-1020 Series Progressive Scan Shutter Cameras
Troubleshooting
5 Troubleshooting

5.1 Problems and Solutions

Following are troubleshooting tips for common problems. In general, problems can easily be solved by
following these instructions. If the following remedies fail to offer a solution to your problems, please
contact a JAI, Inc. representative.

5.1.1 Symptom: No Video

Remedies: Check that the following are properly connected and operational.
Power supplies
Power cables
Main power source
Shutter control
Async mode
Lens
Digital output cable
Analog video cable

5.1.2 Symptom: Dark Video

Remedies: Check that the following are properly connected and operational.
Shutter selection
Iris opening on the lens

5.1.3 Symptom: Non-synchronized Video

Remedies: Check that the following are properly connected and operational.
Proper mode output
Frame grabber software camera selection