What to do if…
Warning! Repairs to the appliance must only be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs.
In the case of misuse the visit by the Customer Care Department technician or the repair may be chargeable, even during the warranty period.
Information for appliances with metal fronts:
Due to the appliance's cool front, when the door is opened during or shortly after baking or roasting, there may be condensation of the inner glass panel for a short while.
Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.
Please note that proof of purchase is required for
Problem
The grill, ovens and timer do not work.
The grill does not work or cuts out after being used for a long period of time.
The indicator neons are not working correctly.
The oven is not cooking evenly.
The oven light fails to illuminate.
Possible Solution
Check that the appliance has been wired in to the appliance supply and is switched on at the wall.
Check that the main appliance fuse is working.
If you have checked the above: Allow the appliance to cool for a couple of hours. The appliance should now be working normally.
Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local service force centre.
Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal
Check that you have selected only the function you require. Ensure all other controls are in the off position.
Check that the appliance is correctly installed and is level.
Check that the recommended temperatures and shelf positions are being used.
The oven light bulb may need replacing.
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