What to do if …
| Problem | Possible cause | Remedy |
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The oven does not heat up | The oven is not switched on | Switch the oven on | |
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| The clock is not set | Set the current time on the clock |
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| The required settings have not | Check the settings |
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| been set |
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| The oven’s automatic | See Automatic |
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| been triggered. |
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| The fuse in the house’s electrical | Check fuse. If the fuses trip repeatedly, |
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| wiring (fuse box) has been | please call an authorised electrician |
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| tripped |
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The oven lighting is not | The oven bulb is faulty | Change the oven bulb | |
operating |
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The oven is not heating up. | Demo mode is on. | Keep Time functions button pressed | |
Time | is lit. |
| for 2 seconds, then within 2 seconds |
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| press and hold Time functions and |
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| buttons for 2 seconds |
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The pyrolysis function is not | Side rails/oven shelf runners have | Remove side rails/oven shelf runners | |
working (“C1“ is shown in | not been removed |
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the time display) |
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The pyrolysis function is not | Door not properly closed or | Close door properly | |
working (“C3“ is shown in | door lock defective |
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the time display) |
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F2 appears in the clock | Door not properly closed or | Close door properly; | |
display |
| door lock defective | Turn the appliance off and on again via |
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| the house fuse or the safety switch in |
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| the fuse box; |
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| If displayed again, please contact the |
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| Customer Care Department |
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An error code not listed | Fault in the electronics | Switch off the appliance via the house | |
above appears in the time |
| fuse or the safety switch in the fuse | |
display |
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| box and switch it on again |
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| If displayed again, please contact your |
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| local Service Force Centre |
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