JVC GY-HM150E, GYHM150U, GY-HM150U 100

Troubleshooting

Before sending for repair, check the camera recorder’s problem according to the table below.

If the problem persists, consult our authorized dealers or JVC service center.

	Symptom	Action
	SDHC/SDXC card cannot be inserted.	● Check that the SDHC/SDXC card is facing the right direction.

	Power does not turn on.	● Is the AC adapter properly connected?
		● Is the battery charged?
		● Is the power turned on immediately after it is turned off? Make sure to wait for an interval of
		at least 5 seconds before turning on the power again.

	Unable to start recording.	● Is the write-protect switch of the SDHC/SDXC card turned on? Make sure that the write-
		protect switch is turned off. (A Page 21)
		● Is the camera recorder set to the Camera mode? If the [CAM] indicating lamp does not light
		up in red, camera images are not output. Set the [CAM/MEDIA] selection switch to [CAM]
		to switch to the Camera mode. (A Page 13)

	Camera image is not output on the LCD monitor	● Is the camera recorder set to the Camera mode? If the [CAM] indicating lamp does not light
	and viewfinder screens.	up in red, camera images are not output. Set the [CAM/MEDIA] selection switch to [CAM]
		to switch to the Camera mode. (A Page 13)
		● Is the viewfinder used with [VF Slide SW] in the [LCD/VF] menu set to A Enable B and
		without pulling out the viewfinder? Pull out the viewfinder if this setting is being used.
		(A Page 70)
		● When the [HDMI], [COMPONENT OUT] or [A/V OUT] terminal is connected, video images
		will not appear on the viewfinder. Remove the cable.

	Shooting stops by itself.	● Shooting may stop halfway due to the nature of the SDHC/SDXC card.
		h Check whether the card is a recommended SD card (Class 6 or higher). (A Page 7)
		h Erase the contents of the SDHC/SDXC card (Delete, Format). (A Page 21)

	Images on the LCD monitor and viewfinder	● Readjust the brightness of the LCD monitor screen and viewfinder. (A Page 20)
	screens appear dark or blurred.	● Is [ND FILTER] set to A ON B?
		● Is the iris closed?
		● Is the shutter speed setting too high?

	The subject is too dark.	● Use the Lolux mode to shoot. (A Page 30)
		● Set exposure to the [+] side. (A Page 31)
		● Set to the manual shooting mode and increase the sensitivity using the [GAIN] switch.
		(A Page 25)
		● Set the [GAIN] switch to A AGC B. (A Page 66)
		● Set to open up the aperture. (A Page 36)

	The color of the subject looks unnatural.	● Depending on the lighting conditions or when there are numerous light sources in the
	(Reddish, bluish, etc.)	background, set to the manual shooting mode and perform auto white balance adjustment.
	(Reddish, bluish, etc.)	(A Page 33)
		(A Page 33)
		● Adjust the red or blue using white paint adjustment. (A Page 34)

	Focus is not adjusted automatically.	● Clean any dirt or water droplets from the lens.
		● If you are shooting at a dark place or shooting a subject that has no contrast between dark
		and light, adjust the focus manually.

	White balance cannot be adjusted.	● Is Program AE set to [Twilight]?
		White balance cannot be adjusted when in the [Twilight] mode.

	Screen appears dark or whitish.	● Adjust the angle and brightness of the screen. (A Page 22)
		● When used in cold places, the screen may appear darker.
		● The screen may be reaching the end of its service life. Consult your nearest JVC dealer.

	Screen display is difficult to see.	● The screen may be difficult to see if used in bright areas, such as under direct sunlight.

	The remaining battery power is not correctly	● Charge the battery fully, use it up, and then charge again. (A Page 16)
	displayed.	● If the camera recorder is used for long periods of time in high or low temperatures, or if the
		battery is repeatedly charged, the remaining battery level may not be displayed correctly.

	Screen display is uneven.	● If the screen or surrounding parts have been pressed, remove your hands and leave the
		camera for a short while. (Applying pressure causes image unevenness.)