Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.

• Refer also to the manuals supplied with the components you connect to this system.

General

PROBLEM

 

POSSIBLE CAUSE

 

 

SOLUTION

Power does not come on.

The power cord is not plugged in.

Insert the plug into an AC outlet.

 

 

 

 

 

 

“OVERLOAD” flashes on the

Speakers are overloaded because

Press

on the center unit to turn off the

display.

speaker cords are short.

system, check the speaker connection, then

 

 

 

 

turn on the system again.

 

 

 

 

If “OVERLOAD” reappears, unplug the power

 

 

 

 

cord, then plug it back again. If speaker

 

 

 

 

cords are not short, contact your dealer.

 

 

 

 

 

Suddenly, the system turns off.

The sleep timer or Auto Standby is activated.

Turn these functions off. (See pages 18 and 56.)

 

 

 

 

 

 

 

Speakers are overloaded because of

Press

on the center unit to turn on

 

high volume.

the system again and adjust the volume.

 

 

 

 

 

 

The protection circuit functions for some

Check the speaker connection, then turn

 

reason.

on the system again. If it does not solve

 

 

 

 

the problem, contact your dealer.

 

 

 

 

 

No sound.

Speaker cords are not connected.

Check speaker connection and

 

 

 

 

reconnect if necessary.

 

 

 

 

 

 

Speaker cords are short.

Check speaker connection.

 

 

 

 

 

 

The audio cord is not connected correctly.

Connect the cord correctly.

 

 

 

 

 

 

An incorrect source has been selected.

Select the correct source. (See page 16.)

 

 

 

 

 

 

Muting is on.

Press MUTING to cancel muting.

 

 

 

 

 

 

Incorrect analog/digital input mode is

Select the proper input mode. (See page

 

selected

18.)

 

 

 

 

 

 

Sound from one front speaker

Speaker cords connections are not correct. Check connections.

only.

 

 

 

 

 

The balance is set to one extreme.

Adjust the balance properly.

 

 

 

 

 

(See pages 26 and 54.)

 

 

 

 

 

No sound from the surround back The speaker setting is incorrect.

Set the speaker setting properly. (See

speakers.

 

 

 

pages 24 and 55.)

 

 

 

 

 

The remote control does not

It is too far from the center unit, or is not

Operate the remote control within 7 m

work.

facing the center unit.

from the remote sensor on the center unit.

 

 

 

 

 

 

There is something obstructing the

Avoid any obstruction. (See page 15.)

 

remote sensor.

 

 

 

 

 

 

 

 

The remote control is not aimed at the remote sensor on the center unit or other components.

The remote control mode selector is set at an incorrect position.

The batteries are exhausted.

The batteries have been inserted the wrong way round (+/–).

Aim the remote control at the remote sensor on each component you want to operate.

Set it to the correct position, “AUDIO/TV/ VCR” or “CATV/DBS.”

Replace the batteries.

Insert the batteries correctly.

Incorrect button is selected before

Select a correct source by pressing DVD,

operation you are going to do.

FM/AM or VCR/TV CONTROL.

 

 

Press SOUND before you perform sound

 

 

adjustment.

 

 

 

6.1-channel reproduction cannot be done from Dolby Digital EX or DTS-ES software.

Bass sound is heard reinforced when listening in stereo.

Sunlight is falling directly on the remote sensor.

The remote control signals are not set correctly.

Reproduced non 6.1-channel software or “EX/ES” is set to “OFF.”

Appropriate bass level for stereo sound is not selected.

Shade the remote sensor from direct sunlight.

Enter the correct manufacturer’s code. (See pages 62 to 64.)

Playback software bearing the mark

or .

Set “EX/ES” to “ON” or “AUTO.”

Adjust “AUDIO POS.” (See page 26).

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JVC TH-A75 manual Troubleshooting, General