Before you call

Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCEPOSSIBLE CAUSE/SOLUTION

Range is not level.

Cannot move appliance

easily. Appliance must be accessible for service.

Entire range or oven does not operate.

Surface element does not

heat.

Surface element too hot or

not hot enough.

Triple or dual radiant element doesn't glow evenly.

Food not heating evenly.

Scratches or abrasions on cooktop surface.

Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level (See installation instructions). When range is level, cooktop may appear out of alignment if countertop is not level.

Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor.

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance.

Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.

Contact builder or installer to make appliance accessible.

Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.

Make sure cord/plug is inserted tightly into outlet.

Service wiring is not complete. Contact your Sears Service Center, installing agent or qualified servicer.

Power outage. Check house lights to be sure. Call your local electric company for service.

No power to the appliance. Check steps under "Entire range or oven does not operate" in this BeforeYou Call checklist.

Too low heat setting. Turn control to a slightly higher setting until element comes on.

Incorrect control is on. Be sure to use correct control for the element to be used.

Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an indicator of relativeheat settings and will vary slightly.

Voltage is incorrect. Be sure appliance is properly connected to the power source specified in the installation instructions. Ifyou are not sure about this requirement call 1-800-4-MY-HOME® for service (See back cover).

Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Triple or dual radiant element provides a constant amount of heat at each setting. The different glow of the 2 or 3 elements is normal and doesn't affect heating performance.

Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.

Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time.

Cleaning materials not recommended for ceramic-glass cooktop have been used. See "Ceramic Glass Cooktop Cleaning & Maintenance" section under General Care & Cleaning.

Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.

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Kenmore 790.4672 manual Before you call, Solutions to Common Problems

790.4672 specifications

The Kenmore 790.4672 is a versatile and efficient gas range designed to meet the culinary demands of modern kitchens. This appliance is part of Kenmore's well-regarded line of ovens, known for combining innovation with reliability. Its stylish stainless steel finish not only enhances its aesthetic appeal but also ensures durability and easy maintenance.

One of the standout features of the Kenmore 790.4672 is its robust four-burner gas cooktop. The range includes a variety of burner sizes, featuring a powerful 17,000 BTU burner for rapid boiling and high-heat cooking, along with a 9,500 BTU burner for everyday cooking needs. Additionally, the two 5,000 BTU burners provide gentle heat, perfect for simmering sauces or cooking delicate dishes. This configuration allows for multiple dishes to be prepared simultaneously, catering to the needs of families or entertaining guests.

The oven is noteworthy for its impressive capacity, providing ample space to bake large items such as turkeys or multiple trays of cookies. With a user-friendly design, it features a convenient digital display and intuitive control knobs, allowing users to easily set temperatures and time. The oven also boasts a self-cleaning feature, simplifying maintenance and ensuring that the oven remains in pristine condition without the need for harsh scrubbing.

One of the highlighted technologies in the Kenmore 790.4672 is its precision oven temperature management system. This feature helps maintain consistent heat, ensuring evenly baked goods and perfectly roasted meats. This model also includes a reliable and efficient broiler for achieving a delightful golden finish on various dishes.

Safety is a priority with the Kenmore 790.4672, as it includes a robust flame failure safety system. This technology ensures that gas is automatically shut off if the flame extinguishes unexpectedly, enhancing safety in the kitchen.

Overall, the Kenmore 790.4672 combines modern features with user-friendly elements, making it an excellent choice for those who aspire to bring creativity and efficiency to their cooking experience. With its blend of performance, technology, and style, this gas range is poised to become the centerpiece of any kitchen, catering to both novice cooks and seasoned chefs alike. Through its thoughtful design and impressive capabilities, the 790.4672 stands out as a reliable partner in culinary endeavors.