•Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A 3/4"(1.9 cm) piece of plywood under the washer will reduce the sounds. See "Location Requirements."
•Is the load balanced?
Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. See "Starting Your Washer."
•Do you hear clicking or other noises when the cycle changes from washing to draining or spinning?
When the drive system shifts or the washer basket settles between cycles you may hear noises that are different from your previous washer. These are normal washer noises.
•Is the washer gurgling or humming?
When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.
Are you washing a small load?
You will hear more splashing sounds when washing small loads. This is normal.
The washer basket moves while washing. This is normal.
Can you hear water spraying? This is part of the wash action.
Are you washing items with metal snaps, buckles or zippers?
You may hear metal items touching the basket. This is normal.
Did you select the Bulky/Bedding cycle?
Use the Bulky/Bedding cycle only for oversized, nonabsorbent items such as comforters, pillows or
Washer leaks
•Are the fill hoses tight?
•Are the fill hose washers properly seated?
Check both ends of each hose. See "Connect the Inlet Hoses."
Did you pull the drain hose from the washer cabinet and install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet and
secured to the drainpipe or laundry tub. See "Connect Drain Hose" and "Secure the Drain Hose."
•is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink.
•Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the
wash load is unbalanced or overloaded, incoming water can deflect off the load.
Is the washer properly installed?
The washer must be level. The feet should be properly installed and the nuts tightened. See "Level the Washer."
Was the cycle interrupted and then the Stain Treat option selected?
The Stain Treat option should be started on a dry load only.
The Stain Treat option should not be selected after the tub has started filling with water.
Did you select Stain Treat option and use a
Regular or
Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation
•Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid), bleach, or fabric softener to the correct dispenser. You can add powdered or liquid laundry boosters to the Liquid Bleach/Oxi dispenser.
•is there water remaining in the bottom of a dispenser?
Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end of the cycle. This is normal.
•is there powder left in the Bleach/Oxi dispenser?
The Timed Oxi button must be selected for proper flushing. Left over powder may be removed by hand if needed. Otherwise, select Timed Oxi and the dispenser will be cleaned out during the next cycle.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Washer won't fill, rinse or agitate; washer stops
•Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle Control knob properly lined up with a cycle?
Turn the Cycle Control knob to the right slightly.
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