Requesting Assistance or Service
Before calling for assistance or service, please check the “Troubleshooting Guide” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in Canada
1.If the problem is not due to one of the items listed in the “Trouble- shooting Guide”† ...
Contact the dealer from whom you purchased your appliance, or call the KitchenAid Canada Consumer Assistance Centre toll free,
8:30 a.m. – 6 p.m. (EST), at 1-800-461-5681.
Please include a daytime phone number in your correspondence.
2. If you need service† ...
Contact your nearest KitchenAid Canada Service branch or authorized servicing outlet to service your appliance. (See list below.)
†When asking for assistance or service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “A Note to You” section.) This information will help us respond properly to your request.
KitchenAid Canada Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA |
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ALBERTA |
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ONTARIO | Ottawa area | |
(except 807 area code) | Outside the Ottawa area | |
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MANITOBA, SASKATCHEWAN |
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and 807 area code in ONTARIO |
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QUEBEC | Montreal (except South Shore) | |
| South Shore Montreal | |
| Quebec City | |
| Sherbrooke | |
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ATLANTIC PROVINCES |
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