KitchenAid Side Refrigerator If you need assistance or service in U.S.A, For further assistance

Requesting Assistance or Service

To avoid unnecessary service calls, please check the “Troubleshooting Guide” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

If you need assistance or service in U.S.A.

Call the KitchenAid Consumer Assistance Center toll free at 1-800-422-1230. Our consultants are available to

assist you. When calling:

Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us better respond to your request.

Our consultants provide assistance with:

•Features and specifications on our full line of appliances

•Installation information

•Use and maintenance procedures

•Accessory and repair parts sales

•Do-it-yourself repair help

•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

•Referrals to local dealers, service companies, and repair parts distributors

KitchenAid service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the authorized KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory authorized parts. These parts will fit right and work right, because they are made to the same exacting specifications used to build every new KitchenAid* appliance.

To locate factory authorized parts in your area, call our Consumer Assistance Center telephone number or your nearest authorized service center.

For further assistance

If you need further assistance, you can write to	If the dealer, authorized servicer, and KitchenAid have
KitchenAid with any questions or concerns at:	failed to resolve your problem, you can contact the
KitchenAid Brand Home Appliances	Major Appliance Consumer Action Program (MACAP).
	MACAP is a group of independent consumer experts
Consumer Assistance Center
	that voice consumer views at the highest levels of the
c/o Correspondence Dept.
	major appliance industry. MACAP will in turn inform
2000 North M-63
	us of your action.
Benton Harbor, MI 49022-2692
	Major Appliance Consumer Action Program
Please include a daytime phone number in your
	20 North Wacker Drive
correspondence.
	Chicago, IL 60606

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