Manuals / Kodak / Computer Equipment / Printer

Kodak 8500 manual Troubleshooting, This chapter contains the following sections

Models: 8500

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Troubleshooting

This chapter describes the problems that you may occasionally have with the 8500 printer. It also tells how to resolve these problems.

This chapter contains the following sections:

●Light indications and how to resolve them

●What to do if the 8500 printer does not operate correctly

●Clearing a paper jam

●Repairing a torn ribbon

●Cleaning the thermal head

●Repacking the 8500 printer

●Getting additional help

Introduction

Setting up the 8500 Printer

Operating the 8500 Printer

Troubleshooting

Site Specifications

Accessories and Supplies

CONTENTS

PRINTER DRIVER GUIDE

HELP

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Kodak 8500 manual Troubleshooting, This chapter contains the following sections

Contents

USERS GUIDE Contents Setting up the 8500 PrinterIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesTroubleshooting Introduction Setting up the Printer Operating the PrinterOperating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesTroubleshooting cont Site SpecificationsAccessories and Supplies Introduction Setting up the 8500 Printer Operating the 8500 PrinterIntroduction Printer Features About the 8500 printerAbout the online documentation Safety Precautions Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS PRINTER DRIVER GUIDEPOWER REQUIREMENT PROTECTIVE MEASURESIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS WHEN TRANSPORTING THE UNITIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS PRINTER DRIVER GUIDECONNECTING CABLES INSTALLATION LOCATIONSIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesFOR LONG OPERATING LIFE Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSOTHER CAUTIONS Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSPaper and Image Sizes Paper and Image SizesPrinter Driver Interfaces Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSSetting up the 8500 Printer Finding a Location for the 8500 Printer Unpacking the 8500 Printer Hold the tab Loading the Ribbon Cartridge Handling the RibbonStoring Ribbons Loading the Ribbon Cartridge in the 8500 Printer 4. Remove the new ribbon from its packaging Hubs Connecting the Cables Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSConnecting a Parallel Cable Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies Connecting a USB Cable Handling Paper Storing PaperLoading the Paper Tray IMPORTANT Use only the tray designed for the 8500 printerCAUTION A SPACER FOR PROTECTION DURING TRANSPORT Loosen the paper before unpacking printing side 50 sheets blue cardboard reverse side logo side Introduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS PRINTER DRIVER GUIDEInstalling the Dust Covers About Printer Initialization If the 8500 Printer Does Not InitializeMaking a Test Print Operating the 8500 Printer Looking at the Buttons and Lights Use the buttons Working with Paper Kodak Thermal Paper Types, Sizes, and Image Sizes Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSKodak Thermal Paper Types, Sizes, and Image Sizes Cont Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSCanceling the continuous printing Handling and Storing PrintsA relative humidity between 30% and 50% is ideal Keeping the 8500 Printer in Good Working Condition Cleaning the 8500 Printer CAUTION NEVER USE ABRASIVES OR HARSH CHEMICALS TOTroubleshooting This chapter contains the following sectionsLight Indications and How to Resolve Them Troubleshooting Site SpecificationsIntroduction CONTENTSIf the Printer Does Not Operate Correctly Setting up the TroubleshootingSite Specifications Accessories andClearing a Paper Jam from the Ribbon Cartridge Area Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSIMPORTANT Do not put partially-fed paper back into the paper tray Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSClearing a Paper Jam from the Front Area Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies IMPORTANT Do not put partially-fed paper back into the paper trayClearing a Paper Jam from the Back Area Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSRepairing a Torn Ribbon Cleaning the Thermal Head Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTS Wipe the full length of the area always in one direction Repacking the Printer Getting Additional Help Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSERROR light off, MEDIA light red Possible SolutionPossible Cause Introduction Setting up the 8500 Printer Operating the 8500 PrinterERROR light red, MEDIA light off Possible SolutionIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesERROR light red, MEDIA light red Possible SolutionIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies8500 Printer does not turn on Printing takes much longer than usualPossible Solution Possible SolutionNothing happens when a job is sent Possible SolutionIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesWhite or colored lines and scratches White or multicolored spots appear on the printsPossible Solution Possible SolutionSmudges, smears and fingerprints Paper does not feedPossible Solution Possible Solution8500 Printer does not respond when you press buttons Possible SolutionIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesSite Specifications Printer SpecificationsPrinter dimensions Printer weightPower Requirements Power consumptionOperating Environment Voltage/frequencyAccessories and Supplies AccessoriesAccessory RibbonsPaper Kodak Professional Ektathermprint paper Catalog Number