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Kodak 8500 ERROR light red, MEDIA light red, Possible Cause, Possible Solution, Contents, Search

Models: 8500

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ERROR light red, MEDIA light red

POWER ERROR MEDIA

Possible Cause	Possible Solution

The paper is not loaded properly.	Load the proper paper into the tray.

The top cover is open.	Close the top cover.

The paper size in the tray is not the	Set the printer driver setting to the paper
same as the size specified by the	size in the tray.
printer driver.

Introduction

Setting up the 8500 Printer

Operating the 8500 Printer

Troubleshooting

Site Specifications

Accessories and Supplies

CONTENTS

PRINTER DRIVER GUIDE

HELP

Page 63

Image 63

Contents

USERS GUIDE Troubleshooting Site Specifications Accessories and Supplies ContentsSetting up the 8500 Printer Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies TroubleshootingIntroduction Setting up the Printer Operating the Printer Operating the 8500 PrinterIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting contSite Specifications Accessories and SuppliesIntroduction About the 8500 printer Printer FeaturesAbout the online documentation CONTENTS Safety PrecautionsIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesPRINTER DRIVER GUIDE Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSTroubleshooting Site Specifications Accessories and Supplies POWER REQUIREMENTPROTECTIVE MEASURES Introduction Setting up the 8500 Printer Operating the 8500 PrinterWHEN TRANSPORTING THE UNIT Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSPRINTER DRIVER GUIDE Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSTroubleshooting Site Specifications Accessories and Supplies CONNECTING CABLESINSTALLATION LOCATIONS Introduction Setting up the 8500 Printer Operating the 8500 PrinterCONTENTS FOR LONG OPERATING LIFEIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS OTHER CAUTIONSIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesPaper and Image Sizes Paper and Image SizesPrinter Driver CONTENTS InterfacesIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesSetting up the 8500 Printer Finding a Location for the 8500 Printer Unpacking the 8500 Printer Hold the tab Loading the Ribbon Cartridge Handling the RibbonStoring Ribbons Loading the Ribbon Cartridge in the 8500 Printer 4. Remove the new ribbon from its packaging Hubs CONTENTS Connecting the CablesIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesConnecting a Parallel Cable Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies Connecting a USB Cable Storing Paper Handling PaperLoading the Paper Tray IMPORTANT Use only the tray designed for the 8500 printerCAUTION A SPACER FOR PROTECTION DURING TRANSPORT Loosen the paper before unpacking printing side 50 sheets blue cardboard reverse side logo side PRINTER DRIVER GUIDE Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies CONTENTSInstalling the Dust Covers If the 8500 Printer Does Not Initialize About Printer InitializationMaking a Test Print Operating the 8500 Printer Looking at the Buttons and Lights Use the buttons Working with Paper CONTENTS Kodak Thermal Paper Types, Sizes, and Image SizesIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS Kodak Thermal Paper Types, Sizes, and Image Sizes ContIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesHandling and Storing Prints Canceling the continuous printingA relative humidity between 30% and 50% is ideal Keeping the 8500 Printer in Good Working Condition CAUTION NEVER USE ABRASIVES OR HARSH CHEMICALS TO Cleaning the 8500 PrinterThis chapter contains the following sections TroubleshootingCONTENTS Light Indications and How to Resolve ThemTroubleshooting Site Specifications IntroductionIf the Printer Does Not Operate Correctly Accessories and Setting up theTroubleshooting Site SpecificationsCONTENTS Clearing a Paper Jam from the Ribbon Cartridge AreaIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS IMPORTANT Do not put partially-fed paper back into the paper trayIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesIMPORTANT Do not put partially-fed paper back into the paper tray Clearing a Paper Jam from the Front AreaIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesCONTENTS Clearing a Paper Jam from the Back AreaIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesRepairing a Torn Ribbon CONTENTS Cleaning the Thermal HeadIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies Wipe the full length of the area always in one direction Repacking the Printer CONTENTS Getting Additional HelpIntroduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and SuppliesIntroduction Setting up the 8500 Printer Operating the 8500 Printer ERROR light off, MEDIA light redPossible Solution Possible CauseTroubleshooting Site Specifications Accessories and Supplies ERROR light red, MEDIA light offPossible Solution Introduction Setting up the 8500 Printer Operating the 8500 PrinterTroubleshooting Site Specifications Accessories and Supplies ERROR light red, MEDIA light redPossible Solution Introduction Setting up the 8500 Printer Operating the 8500 PrinterPossible Solution 8500 Printer does not turn onPrinting takes much longer than usual Possible SolutionTroubleshooting Site Specifications Accessories and Supplies Nothing happens when a job is sentPossible Solution Introduction Setting up the 8500 Printer Operating the 8500 PrinterPossible Solution White or colored lines and scratchesWhite or multicolored spots appear on the prints Possible SolutionPossible Solution Smudges, smears and fingerprintsPaper does not feed Possible SolutionTroubleshooting Site Specifications Accessories and Supplies 8500 Printer does not respond when you press buttonsPossible Solution Introduction Setting up the 8500 Printer Operating the 8500 PrinterPrinter weight Site SpecificationsPrinter Specifications Printer dimensionsVoltage/frequency Power RequirementsPower consumption Operating EnvironmentRibbons Accessories and SuppliesAccessories AccessoryCatalog Number PaperKodak Professional Ektatherm print paper