White or colored lines and scratches
Possible Cause |
| Possible Solution |
|
| |
Dust or dirt has caused contamination. | 1. Check that the paper in the paper tray | |
|
| is clean and streak free. |
| 2. | Check that the ribbon is clean. |
| 3. | Clean the print head. Refer to |
|
| Cleaning the Thermal Head. |
| If the problem persists, service is | |
| required. | |
|
|
|
White or multicolored spots appear on the prints
Possible Cause | Possible Solution |
Dirt or dust has caused contamination. | 1. Clean the 8500 printer and the |
| surrounding area. |
| 2. Move the 8500 printer away from |
| room ventilation ducts or open doors. |
|
|
Introduction
Setting up the 8500 Printer
Operating the 8500 Printer
Troubleshooting
Site Specifications
Accessories and Supplies
CONTENTS | PRINTER DRIVER GUIDE | SEARCH | HELP |
