Chapter 10
Camera/Computer Communications
Problem | Cause  | Solution  | |
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The computer  | There is a problem with  | See this file on the EasyShare  | |
cannot  | the configuration of the  | software CD: USB.html Or, go to:  | |
communicate  | USB port on the  | www.kodak.com/go/  | |
with the  | computer.  | camerasupport | |
camera.  | 
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Camera power is off.  | Turn on the camera (page 7).  | ||
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  | Battery is not charged.  | Recharge the battery (page 4). | |
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  | Some Advanced Power  | See the Power Management section  | |
  | Management utilities on  | of the laptop user’s guide to disable  | |
  | laptops turn off ports to  | this feature.  | |
  | save battery life.  | 
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  | USB cable is not  | Connect cable to camera and  | |
  | securely connected.  | computer port (page 67).  | |
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  | Software is not installed.  | Install the software  | |
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  | (page 63).  | |
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  | Too many applications  | Disconnect camera from the  | |
  | are running on the  | computer. Close all software  | |
  | computer.  | applications, reconnect camera.  | |
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  | The Battery Monitor or  | Close that software before starting  | |
  | similar software runs  | the Kodak software.  | |
  | constantly.  | 
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Cannot transfer  | Software is not installed.  | Disconnect USB cable. (If using  | |
pictures. Add  | 
  | camera dock, disconnect cable and  | |
New Hardware  | 
  | remove camera from dock). Install  | |
Wizard cannot  | 
  | EasyShare software (page 63).  | |
locate drivers.  | 
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For camera dock 6000 troubleshooting, see page 75.
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