Chapter 10
Camera/Computer Communications
Problem | Cause | Solution | |
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The computer | There is a problem with | See this file on the EasyShare | |
cannot | the configuration of the | software CD: USB.html Or, go to: | |
communicate | USB port on the | www.kodak.com/go/ | |
with the | computer. | camerasupport | |
camera. |
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Camera power is off. | Turn on the camera (page 7). | ||
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| Battery is not charged. | Recharge the battery (page 4). | |
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| Some Advanced Power | See the Power Management section | |
| Management utilities on | of the laptop user’s guide to disable | |
| laptops turn off ports to | this feature. | |
| save battery life. |
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| USB cable is not | Connect cable to camera and | |
| securely connected. | computer port (page 67). | |
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| Software is not installed. | Install the software | |
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| (page 63). | |
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| Too many applications | Disconnect camera from the | |
| are running on the | computer. Close all software | |
| computer. | applications, reconnect camera. | |
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| The Battery Monitor or | Close that software before starting | |
| similar software runs | the Kodak software. | |
| constantly. |
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Cannot transfer | Software is not installed. | Disconnect USB cable. (If using | |
pictures. Add |
| camera dock, disconnect cable and | |
New Hardware |
| remove camera from dock). Install | |
Wizard cannot |
| EasyShare software (page 63). | |
locate drivers. |
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For camera dock 6000 troubleshooting, see page 75.
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