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Chapter 11
Telephone Customer Support
If you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.

Before You Call

mHave the camera or camera dock connected to your computer.
mBe at your computer.
mHave the following information available:
Operating system__________________________________________
Processor speed (MHz)_______________________ ______________
Computer model _____________________________ _____________
Amount of memory (MB) ____________________ ________________
Exact error message you received_______________________________
Version of Kodak EasyShare software CD________________________
Camera serial number________________________ ______________