Kohler 116347-2 manual Troubleshooting, Symptoms Probable Causes Corrective Action

TROUBLESHOOTING

SYMPTOMS

PROBABLE

CAUSES

CORRECTIVE

ACTION

BodySpa

does

not

No

power

to

pump/receptacle/keypad.

Set/Reset

GFCI breaker;

check

wiring.

*

start/stop.

Harness

is

blocked.

Remove

blockage.*

Keypad disconnected from pump/controlReconnect keypad.

box.

Keypad doesn￿t work.

Replace

keypad.*

Circuit board doesn￿t work.

Replace circuit board inside control box.*

Motor/pump assembly doesn￿t work.

Replace motor/pump assembly.*

Not

enough

water

in

footbath

basin. Fill basin 3=inches over top of suction

cover.

Water

flow surges.

Not

enough

water

in

footbath

basin. Fill basin 3=inches over top of suction

cover.

Suction is

blocked.

Remove

obstruction.

Harness

is

blocked.

Remove

blockage.*

Motor

starts,

all Body

Body

Jet

is

blocked.

Remove

blockage.*

are not

Jets are

notfunctioning

.Keypad doesn￿t work.

Replace

keypad.*

Body Jet butterfly valve wiring

loose Identifyor

source of fault and correct, or

damaged, or butterfly valve is

faulty. replace faulty butterfly valve.*

Not

enough

water

in

footbath

basin. Fill basin 3=inches over top of suction

￿ ump

cavitates.￿

cover.

Motor

starts,

Waterfall

Waterfall

is

blocked.

Remove

blockage.*

does notnot

.

Keypad doesn￿t work.

Replace

keypad.*

function

Waterfall

butterfly

valve wiring

Identify source of fault and correct, or

loose/damaged

-

butterfly

valve

doesn￿replacet faulty

butterfly valve.*

work.

Not

enough

water

in

footbath

basin. Fill basin 3=inches over top of suction

￿ ump

cavitates.￿

cover.

Water

flow increases

Variable

flow

valve

wiring

error.

Reverse

variable flow

valve

wire

when B keypad button

connections.*

is pressed -

decreases

when Y button is

pressed.

Waterfall

light

does not Light

bulb

is

burned

out.

Replace

light

bulb.*

work.

Loose

or

damaged

wiring.

Identify source of fault and correct.*

BodySpa

stops

GFCI

trips.

Identify source of fault and correct.*

automatically before 1818

Motor

overheated

and

protection deviceCheck for: restricted

air

space

around

minutes.

activated.

pump box; motor vent blockage;

suction/harness

blockage.

Correct

and

allow motor to cool.*

BodySpa

does

not

Timer

mechanism

doesn￿t

work.

Replace

timer

board

inside

pump/motor.*

automatically stops after

Wiring

error.

Refer to

dealer/installer.

22 minutes.

Noisy

operation.

Not

enough

water

in

footbath

basin. Fill basin 3=inches over top of suction

￿ ump

cavitates.￿

cover.

* Refer

to dealer/installer.

INSTALLATION

116347=2=AA ￿A￿ 25 Kohler Co., Kohler, WI