3.Malfunctions and Warnings (2300DL & 2350)

The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the malfunction appears on the display.

Malfunction cancelling procedure

•For malfunctions other than those described above, open, then close the front door or turn the unit off, then on.

Malfunction code

 

Refer-

 

 

Detection timing

ence

2300 DL

2350

 

page

 

 

 

 

 

 

 

FATAL ERROR

SERVICE CALL 04

• If abnormal transmissions are detected in

161

CODE: 04H

ENGINE BOARD

the master board (PWB-A)

 

 

 

 

 

FATAL ERROR

SERVICE CALL 05

• If a FLASH ROM error occurs during

161

CODE: 05H

FLASH ROM

printer initialization

 

 

 

 

 

FATAL ERROR

SERVICE CALL 08

• If the main motor (M1) does not rotate

161

CODE: 08H

MAIN MOTOR

when the unit is turned on

 

 

 

 

 

FATAL ERROR

SERVICE CALL 0B

• If the ventilation fan motor (M6) does not

162

CODE: 0BH

XFER FAN

rotate when the unit is turned on

 

 

 

 

 

FATAL ERROR

SERVICE CALL 0C

• If the power supply cooling fan motor

162

CODE: 0CH

PWR SUPPLY FAN

does not rotate when the unit is turned on

 

 

 

 

 

FATAL ERROR

SERVICE CALL 0E

• If the fusing cooling fan motor does not

162

CODE: 0EH

SUCTION FAN

rotate when the unit is turned on

 

 

 

 

 

FATAL ERROR

SERVICE CALL 10

• If the polygon motor does not rotate

162

CODE: 10H

LASER UNIT

 

 

 

 

 

 

 

FATAL ERROR

SERVICE CALL 14

• If there is no pressure by or separation

163

CODE: 14H

XFER ROLLER

from the second image transfer roller

 

 

 

 

 

FATAL ERROR

SERVICE CALL 15

• If there is no pressure by or separation

163

CODE: 15H

XFER BELT

from the transfer belt cleaner

 

 

 

 

 

FATAL ERROR

SERVICE CALL 16

• If the transfer belt of the transport image

163

CODE: 16H

XFER BELT

transfer belt unit does not rotate

 

 

 

 

 

FATAL ERROR

SERVICE CALL 17

• If the toner cartridge does not rotate

164

CODE: 17H

TONER RACK

 

 

 

 

 

 

 

FATAL ERROR

SERVICE CALL 18

• If the unit does not reach 80° C within 100

 

CODE: 18H

FUSER UNIT

seconds from the time that warm-up

 

FATAL ERROR

SERVICE CALL 19

begins

164

CODE: 19H

FUSER UNIT

• If the temperature of the fusing roller falls

164

 

 

below 70° C in 10 seconds during standby

 

 

 

 

 

• If the temperature of the fusing roller

 

 

 

increases to 220° C in 0.1 second

 

 

 

 

 

159