6

 

 

Troubleshooting

 

 

 

Symptom

Probable Cause

Action

The stapling position

The orientation setting is not cor-

Check the stapling position in the

is not as expected.

rect.

printer driver setup dialog box.

 

 

 

The hole punch func-

Hole punching cannot be speci-

Check each setting in the printer

tion cannot be speci-

fied if “Booklet”, “Transparency”,

driver.

fied.

“Thick2”, “Thick3”, or “Envelope”

 

 

is selected.

 

 

 

 

 

A punch kit must be installed on

Install the required optional finish-

 

an optional finisher.

er and enable it using the printer

 

 

driver.

 

 

 

The pages are not

Printed pages may be fed out

Check the orientation setting.

punched.

without being punched if the pa-

 

 

per is loaded into the paper

 

 

source with an incorrect orienta-

 

 

tion.

 

 

 

 

The hole punch posi-

The orientation setting is not cor-

Check the punch position on the

tion is not as expect-

rect.

Layout tab of the printer driver

ed.

 

setup dialog box.

 

 

 

The form is not printed

Available computer memory

Simplify the form to reduce the

properly.

space is not sufficient.

data size.

 

 

 

The image is not print-

Available computer memory

Simplify the image to reduce the

ed properly.

space is not sufficient.

data size.

 

 

 

Paper is not fed from

Paper will not be fed from the

Load the paper source with paper

the specified paper

specified paper source if that pa-

of the appropriate size and orien-

source.

per source is loaded with paper of

tation.

 

a different size or orientation.

 

 

 

 

The access number

To specify access numbers, a

Add a hard disk in the Option tab

cannot be specified.

hard disk must be added in the

of the printer driver.

 

Option tab of the printer driver.

 

 

 

 

6-4

C252

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Image 87
Konica Minolta C252 appendix Troubleshooting