Print Quality Problems
Printed Results | Corrective Action | |
Faint or blurred printing | Check the EcoPrint setting. | |
| When this setting is On, switch it to Off on the | |
| for Clients. (See the | |
| Guide) |
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| Confirm the | (toner) indicator. |
| If the (toner) indicator flashes, install a new toner | |
| kit. (See Chapter 2) | |
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| Clean the charger wire. | |
| Open the printer’s top and front covers. Remove the | |
| process unit from the printer and slide the charger knob | |
| back and forth to clean the charger wire. | |
| (See Chapter 2) | |
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| Try setting the thin paper mode. | |
| Set the paper type to Thin in the | |
| utility. (See the | |
| Guide) |
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Grey background. | Check the operator panel. | |
| When the | (toner) indicator flashes, install a new |
| toner kit. (See Chapter 2) | |
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| Check the process unit. | |
| Open the printer’s top cover and front cover, then check | |
| that the process unit is properly installed. |
Dirt on the top edge or back of the paper | Check the transfer roller. |
| Open the printer’s top and front covers. Remove the |
| process unit from the printer and check whether the |
| transfer roller is dirty. If so, print several pages to |
| eliminate the dirt. |
Check the registration roller.
Open the printer’s top and front covers. Remove the process unit from the printer and check whether the registration roller is soiled with toner. If so, wipe it clean using the supplied wiper cloth.
Characters out of position. | Check the file or program. |
| Check whether the problem is being caused by a |
| PRESCRIBE command error. If the problem occurs only |
| with a specific file or program, the most likely cause is an |
| error in a parameter to a command or command syntax. |
Check the paper size setting.
Check that the paper size set in the paper source and the paper size set on the