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5 My Account
You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to www.virginmobileusa.com.
Note: You cannot make calls, receive calls, or access any other phone functions while you are accessing your account information. All incoming calls are automatically sent to your voicemail.
Check your Account Balance
You can check your Virgin Mobile account status in one of two ways.
•From the main screen, scroll up.
•From the main menu, select My Account.
Your account information appears. When your account is low or empty, you receive a notification to
Note: Additional charges may apply for multiple balance checks in one day. Visit www.virginmobileusa.com for more details.
Top-Up your Account
Note: You cannot register a debit or credit card from your phone, and must register online first before you can
When your balance is low, you can
Top-Up with a Top-Up Card
1.From the main menu, select My Account.
2.Scroll down to the
3.Enter your Account PIN and select Done.
4.Scroll down to select Login and press the OK key.
5.Enter your
6.Scroll down to select
7.You are now
User Guide | 15 |