Troubleshooting |
Problem situations and error messages are listed in Table
Table
Problem/Message | Error | Remedy |
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The MPS is | The unit or its power supply is | Contact your dealer or Lantronix |
connected to a power | damaged. | Technical Support for a replacement. |
source, but there is |
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no LED activity. |
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The MPS is unable to | This generally indicates a | Note the blinking LED and its color, then |
complete | hardware fault. One of the | contact your dealer or Lantronix |
diagnostics. | LEDs will be solid red for three | Technical Support. The MPS will not be |
| seconds, followed by one | operational until the fault is fixed. |
| second of another color. |
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The MPS completes | There is a problem with the | Check the terminal setup and the physical |
its | serial connection or the | connections, including the cable pinouts |
boot procedures, but | of the serial device. | (see Appendix C). Try another serial |
there’s no noticeable |
| device or cable, or cycle power on the |
serial activity. |
| MPS. |
| A | Reboot the unit. When the MPS is |
| may signal boot failure. | running normally, the OK LED blinks |
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| every two seconds. |
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