LapLink MN-LGD011-XX-US manual Checklist for Capi 2.0/ISDN connections

Checklist for CAPI 2.0/ISDN connections

Run CAPI-compatible versions of LapLink on both com- puters

No connections are possible by CAPI 2.0/ISDN or any other means unless LapLink is running on both computers. En- sure that the version of LapLink running on that computer is compatible with CAPI 2.0/ISDN.

Check the security setup on the remote computer

If you are denied the use of Remote Control or one of the other services while connected to another computer, check the security setup on that computer. You can gain access to services through Security (Options menu).

Ensure that LapLink is set up to answer calls over CAPI 2.0/ISDN

CAPI cannot answer an incoming call unless the Auto An- swer option in LapLink is enabled. In Port Setup (Options menu), click CAPI 2.0/ISDN. Click Configure, and then verify that the Enable box under Auto Answer is checked.

If you are using ISDN in North America, avoid using the LapLink CAPI 2.0/ISDN

In North America, ISDN doesn’t usually include CAPI 2.0 but you can still use your ISDN device in LapLink. If the device is set up as a Windows (TAPI) modem, you can open a LapLink connection using Connect over Modem or Connect over Dial-Up Networking. Simply ensure that the device is enabled in LapLink Port Setup (Options menu) as a Win- dows modem.If your ISDN device is set with its own dialer, use the dialer to log on to a network. Then, in LapLink, use Connect Over LAN (Network) to connect to other computers running LapLink on that network.

Close some LapLink services to allow connections over both channels

Normally CAPI 2.0/ISDN hosts on which channel bonding is not enabled can handle incoming connections on both chan- nels. When only one connection is possible, try closing ser- vices on that connection.

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