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3143, 7339, 5039, 5033, 3167, 3171, 3147, 3154, 3132, 3134, 3157, 3176, 3140 ThinkCentre User Guide
Models:
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3143
3147
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Troubleshooting
Specifications
Install
FAQ
Replacement power cords
Warranty
Maintenance
Configuring the fingerprint reader
Connecting a SATA hard disk drive
Solving recovery problems
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ThinkCentre User Guide
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Contents
ThinkCentre User Guide
First Edition June Copyright Lenovo
Contents
Important safety information
Chapter 2. Using your computer
Chapter 5. Installing or replacing
Chapter 6. Recovery information
Electronic emissions notices
Federal Communications Commission
Declaration of Conformity
Additional regulatory information
iv ThinkCentre User Guide
Important safety information
Service and upgrades
Static electricity prevention
Hazardous moving parts. Keep fingers and other body parts away
Power cords and power adapters
Extension cords and related devices
Heat and product ventilation
Plugs and outlets
External devices
Modem safety information
Operating environment
Power supply statement
Cleaning and maintenance
Laser compliance statement
DANGER
x ThinkCentre User Guide
Features
Chapter 1. Product overview
System management features
Microprocessor
Input/Output I/O features
Expansion
Power supply
Security features
Preinstalled software programs
Preinstalled operating system
Software provided by Lenovo
Specifications
Software overview
Product Recovery
ThinkVantage Client Security Solution
Lenovo ThinkVantage Tools
Lenovo Welcome
ThinkVantage Password Manager
ThinkVantage Power Manager
ThinkVantage Rescue and Recovery
ThinkVantage System Update
Antivirus software
Locations
Optical drive eject/close button Power switch
Hard disk drive activity indicator Power indicator
Description
Locating connectors on the rear of your computer
Connector
Connector
Description
Locating components
Locating parts on the system board
Locating internal drives
Machine type and model label
The following is a sample of the machine type and model label
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Chapter 2. Using your computer
Frequently asked questions
Using the keyboard
Using Windows shortcut keys
Using the wheel mouse
Using the blue ThinkVantage button
Using a fingerprint reader
Adjusting audio
Setting the volume from the desktop
Setting the volume from Control Panel
About your computer audio
Playing a CD or DVD
Using CDs and DVDs
Handling and storing CD and DVD media
Recording a CD or DVD
1. Click Start All Programs Corel DVD MovieFactory Lenovo Edition
20 ThinkCentre User Guide
Accessibility and comfort
Chapter 3. You and your computer
Arranging your workspace
Comfort
Electrical outlets and cable lengths
Glare and lighting
Air circulation
Moving your computer to another country or region
Voltage-selection switch
Register your computer with Lenovo
Replacement power cords
For power cord information and part numbers, go to
Security features
Chapter 4. Security
Locking the computer cover
Figure 7. Installing a padlock
Using passwords
BIOS passwords
Attaching an integrated cable lock
Figure 8. Integrated cable lock
Windows passwords
Configuring the fingerprint reader
Using and understanding firewalls
Protecting data against viruses
Chapter 4. Security
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Chapter 5. Installing or replacing hardware
Installing or replacing hardware
Installing external options
Handling static-sensitive devices
Removing and reinstalling the front bezel
Removing the computer cover
What to do next
Accessing the system board components and drives
Figure 12. Pivoting the drive bay assembly upward
Installing or replacing a memory module
Figure 13. Lowering the drive bay assembly
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Figure 14. Removing a memory module
Figure 15. Opening the retaining clips
What to do next
Installing or replacing a PCI card
Figure 16. Installing a memory module
as shown to
What to do next
Replacing the battery
Figure 18. Installing a PCI card
Replacing the hard disk drive
Figure 19. Removing the old battery
Figure 20. Installing a new battery
What to do next
4. Note the location of the four screws assembly upward
Installing or replacing the optical drive
Figure 23. Connecting a SATA hard disk drive
Figure 24. Installing the hard disk drive
What to do next
Figure 25. Removing the optical drive screws
7. Press the drive bay assembly clip
inward and pivot the drive bay assembly downward as shown
Figure 26. Lowering the drive bay assembly
8. Slide the optical drive out of the front of the computer
Figure 28. Installing a new optical drive
Figure 29. Installing the optical drive
What to do next
Replacing the heat sink and fan assembly
Figure 30. Connecting a SATA optical drive
Figure 31. Removing the heat sink fan duct
a. Partially remove screw b. Partially remove screw
Replacing the power supply assembly
Figure 33. Installing the heat sink fan duct
What to do next
Hazardous moving parts. Keep fingers and other body parts away
Figure 34. Removing the heat sink fan duct
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Figure 35. Removing the power supply assembly
Note Use only screws provided by Lenovo
What to do next
Replacing the microprocessor
Figure 37. Installing the heat sink fan duct
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Figure 38. Accessing the microprocessor
Figure 39. Removing the microprocessor
13. Reconnect all cables that were disconnected from the system board
What to do next
Replacing the front audio and USB assembly
Figure 41. Removing the front audio and USB assembly
Replacing the system fan assembly
What to do next
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Figure 42. Removing the system fan assembly
Figure 43. Installing the system fan assembly
Replacing the keyboard
Replacing the mouse
Figure 44. Keyboard connectors
What to do next
What to do next
Completing the parts replacement
Figure 45. Mouse connectors
Obtaining device drivers
Figure 46. Reinstalling the computer cover
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Creating recovery media
Chapter 6. Recovery information
Creating and using recovery media
Performing a backup operation
Using recovery media
Performing backup and recovery operations
Performing a recovery operation
Using the Rescue and Recovery workspace
3. Click the Restore your system from a backup icon
3. Click the Restore your system from a backup icon
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Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled applications
Using a rescue medium
Reinstalling preinstalled applications and device drivers
Reinstalling software programs
Reinstalling preinstalled device drivers
Reinstalling device drivers
Solving recovery problems
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Chapter 7. Using the Setup Utility program
Starting the Setup Utility program
Viewing and changing settings
Using passwords
Password considerations
Power-On Password
Administrator Password
Hard Disk Password
Erasing lost or forgotten passwords clearing CMOS
Enabling or disabling a device
USB Setup
SATA Controller
Enabling ErP compliance mode
Selecting a startup device
Selecting a temporary startup device
Selecting or changing the startup device sequence
Exiting the Setup Utility program
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Chapter 8. Updating system programs
Using system programs
Updating flashing the BIOS from a disc
Updating flashing the BIOS from your operating system
Recovering from a POST/BIOS update failure
a. Click Download & Drivers
e. Click Continue
14. Turn on the computer to restart the operating system
Chapter 8. Updating system programs
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Chapter 9. Preventing problems
Using System Update
Keeping your computer current
Getting the latest device drivers for your computer
Basics
Cleaning and maintenance
1. Click Start All Programs ThinkVantage 2. Click System Update
2. Double-click Update and Drivers
Cleaning your computer
Computer
Keyboard
Optical mouse
Good maintenance practices
Moving your computer
Cleaning a flat-panel monitor surface
Cleaning a glass-screen surface
4. Unplug the power cords from electrical outlets
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Chapter 10. Troubleshooting and diagnostics
Basic troubleshooting
System System Protection System Restore
Troubleshooting procedure
Troubleshooting
Audio problems
No audio in Windows
No audio in DOS applications or games
CD problems
Sound comes from one external speaker only
Black screen instead of DVD video
DVD problems
A CD or DVD does not work
DVD movie will not play
No audio or intermittent audio while playing DVD movie
Playback is very slow or choppy
Invalid disc or no disc found message
Intermittent problems
Keyboard, mouse, or pointing device problems
All or some keys on the keyboard do not work
1. Click Start Control Panel 2. Click Hardware and Sound
The wireless keyboard does not work
The mouse or pointing device does not work
The pointer on the screen does not move smoothly with the mouse
The fingerprint reader does not work
Monitor problems
Wrong characters appear on the screen
The image is discolored
Networking problems
The image appears to be flickering
Ethernet problems
The Wake on LAN feature is not working
Your computer cannot connect to the network
1. Click Start Control Panel 2. Click Hardware and Sound
A wireless LAN problem
A wireless WAN problem
Bluetooth problems
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Option problems
An option that was just installed does not work
Sound does not come from the Bluetooth headphone
3. Click Hardware and Sound Sound
Performance and lockup problems
An option that previously worked does not work now
Insufficient free hard disk drive space
3. Click Disk Cleanup
Excessive number of fragmented files
3. Click Turn Windows features on or off
3. Click Disk Cleanup 4. Select Files from all users on this computer
7. In the Programs and Features area, click the Clean up button
Printer problems
Insufficient memory
2. Click Start Computer
2. Click Start Computer
Serial port problems
Software problems
When using a sort feature, dates do not sort in the correct order
Software does not work as expected
USB problems
Diagnostic programs
Creating a diagnostic disc
Running the diagnostic program from a diagnostic disc
Lenovo ThinkVantage Toolbox
PC-Doctor for DOS
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Chapter 11. Getting information, help, and service
Safety and Warranty
Information resources
Lenovo ThinkVantage Tools
Help and service
Using the documentation and diagnostic programs
Calling for service
Lenovo Support Web site
Using other services
Purchasing additional services
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Morrisville, NC U.S.A Attention Lenovo Director of Licensing
Appendix A. Notices
Lenovo United States, Inc 1009 Think Place - Building One
Trademarks
Appendix B. Regulatory information
Export classification notice
Television output notice
Electronic emissions notices
Deutschland
Industry Canada Class B emission compliance statement
German Class B compliance statement Deutschsprachiger EU Hinweis
Additional regulatory information
Lenovo product service information for Taiwan
Korea Class B compliance statement Japanese VCCI Class B statement
Keyboard and mouse compliance statement for Taiwan
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Appendix C. WEEE and recycling statements
Important information for the European Directive 2002/96/EC
Recycling information
EU Only
Collecting and recycling a disused Lenovo computer or monitor
Index
Lenovo ThinkVantage Toolbox
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0B02835
Part Number 0B02835 Printed in USA 1P P/N 0B02835