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Lenovo G530 manual Troubleshooting

Models: G530

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Chapter 4. Troubleshooting

The Product Recovery Program contained within this area enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory.

If you are using the recovery discs that are shipped with your computer, the Product Recovery Program will be restored to your computer in addition to all other content originally shipped from the factory. This will take up additional capacity on your hard disk if your computer did not initially ship with the Product Recovery Program.

Attention:

All files on the primary storage drive partition (usually drive C) will be deleted in the recovery process. However, before any data is overwritten, you will be given the opportunity to save one or more files to other media.

If your optical drive is not attached to your Lenovo computer during recovery, DVD software and CD-recording software will not be installed. To ensure that they will be installed correctly, install the optical drive before performing a recovery operation.

Recovery takes several hours. The length of time depends on the method you use. If you use recovery discs which you have created or purchased, recovery takes at least five hours.

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Lenovo G530 manual Troubleshooting

Contents

Lenovo G530 Page Energy Star model information Page Explanation of hard disk capacity Page Contents Contents Getting help Safety, use, and careAppendix A. Lenovo Limited 113Getting to know your computer Power button System status indicatorsGetting to know your computer Computer displayLeft-side view Hdmi port specific models only Getting to know your computer Fan louversSecurity keyhole AC power adapter jack Right-side viewWireless device switch specific models only SpeakersBottom view Getting to know your computer Battery latch manual Battery latch spring loadedWlan card compartment Central processing unit CPU/ Memory RAM compartmentƒ Memory RAM compartment Hard disk drive compartment„ Shutting down your computer Using your computer„ Putting your computer to sleep Using the touch pad Using your computerUsing the keyboard „ Numeric keypad„ Function key combinations Fn + PrtSc/SysRq System request „ Touch sensor and volume buttons Special keys and buttons„ Lenovo CareSM button Using the optical drive „ Playing CDs/DVDs disc mediaUsing memory cards specific models only „ Inserting a memory card „ Removing a memory cardUsing the integrated camera specific models only Using the Internet „ Using LAN port„ Using wireless LAN specific models only „ Using modem port specific models only Securing your computer „ Attaching a mechanical lock optional„ Using passwords To set a supervisor password Select Set Supervisor Password, and press the Enter key Using your computer To set a user password Using your computer Changing or removing the user password Using your computer HDD passwords To set a HDD passwordChanging or removing the HDD passwords Installing device drivers „ Your computer batteries Using the battery and AC adapter„ Checking battery status „ Using the AC adapter „ Charging the battery „ Handling the battery Using your computer Using external devices Connecting a universal serial bus USB deviceConnecting an ExpressCard device Using external devices„ Inserting an ExpressCard „ Removing an ExpressCardConnecting an external display „ Connecting a VGA monitorConnecting a headphone and audio device Connecting an external microphone Connecting a Bluetooth enabled device specific models only „ Enabling Bluetooth communicationsTroubleshooting Frequently asked questionsTroubleshooting How can I contact the Customer Support Center?„ Display problems When I turn on the computer, nothing appears on the screenMy screen goes blank while the computer is on „ a password problem „ Keyboard problemsForgot my password Number appears when you enter a letter„ Sleep or hibernation problems Computer enters sleep mode unexpectedly„ Computer screen problems Screen is blankTroubleshooting Screen is unreadable or distorted Click the Advanced Settings buttonTroubleshooting Incorrect characters appear on the screen Operating time for a fully charged battery is short „ Sound problems„ Battery problems „ Other problems „ a hard disk drive problem„ a startup problem Computer does not start from a device you want „ Diagnosing problems Troubleshooting „ Restoring the factory contents Using Rescue and Recovery„ Introducing Rescue and Recovery Troubleshooting Restoring the factory contents from the service partition Restoring the factory contents using the recovery discs„ Recovering data Troubleshooting Upgrading and replacing devices „ Replacing the batteryUpgrading and replacing devices Upgrading and replacing devices „ Upgrading the hard disk drive Upgrading and replacing devices Handling a hard disk drive Remove the cover Upgrading and replacing devices „ Removing the optical drive „ Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Setup Poster User Online Online Video Guide Getting help and service Getting help and serviceGetting help and service Calling the customer support centerGetting help and service Getting help and service Getting help around the world Safety, use, and care information Important safety informationSafety, use, and care information „ Conditions that require immediate actionSafety, use, and care information „ Service and upgrades „ Power cords and power adapters Safety, use, and care information „ Extension cords and related devices „ Plugs and outlets„ Power supply statement „ Lithium coin cell battery notice „ Heat and product ventilation Safety, use, and care information „ CD and DVD drive safety „ Electrical current safety information Safety, use, and care information „ Laser compliance statement Safety, use, and care information „ Liquid crystal display LCD notice „ Be careful about where and how you work Caring your computerSafety, use, and care information 100 „ Be gentle with your computer „ Carry your computer properly„ For outdoor use 101102 „ Data safety„ Handle storage media and drives properly 103 „ Take care in setting passwords„ Other important tips „ Cleaning the cover of your computer 104„ Cleaning your computer keyboard 105106 Accessibility and comfort„ Cleaning your computer display „ Ergonomic information 107108 109 „ What if you are traveling?„ Questions about vision? „ General tips for maintenance 110111 112 113 Appendix A. Lenovo Limited Warranty„ What this warranty covers „ How to obtain warranty service „ What your service provider will do to correct problemsAppendix A. Lenovo Limited Warranty 114„ Replacement of a product or part 115116 „ Your additional responsibilities„ Use of personal information 117 „ What this warranty does not cover„ Limitation of liability 118 119 „ Dispute resolution„ Other rights 120 „ European Economic Area EEA„ Suplemento de Garantía para México 121 Warranty Information 122123 „ Types of warranty serviceCustomer Replaceable Unit CRU Service On-site Service Customer Carry-In or Mail-In Service 124Warranty service telephone numbers 125Appendix B. Customer Replaceable Units CRUs 126127 Appendix B. Customer Replaceable Units CRUs128 Size Environment Appendix C. Specifications129 Appendix C. Specifications 130Appendix D. Notices 131132 Appendix D. Notices133 „ Export classification notice„ Television output notice 134 Wireless related information„ Wireless Interoperability „ Usage environment and your health 135136 137 Electronic emissions notices„ Federal Communications Commission FCC Statement 138 „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance Statement 139„ European Union Compliance Statement Class B Compliance 140„ Japanese Vcci Class B Statement 141142 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 143 Weee and recycling statements„ General recycling statement EU Weee Statements 144Japan Recycling Statements 145„ Disposing of a Lenovo Computer Components 146147 148 149 Index 150151 152 IndexPage New World. New Thinking.TM