Chapter9.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,youcan
avoidcommonproblems.Thefollowingsectionsprovideinformationthatcanhelpyoutokeepyour
computerrunningsmoothly.
“Generaltipsforpreventingproblems”onpage125
“Makingsuredevicedriversarecurrent”onpage126
“Takingcareofyourcomputer”onpage127

Generaltipsforpreventingproblems

1.IfyourcomputerisequippedwithbothaharddiskdriveandanmSATAsolid-statedrive,youarenot
recommendedtousethemSATAsolid-statedriveasabootabledevice.ThemSAT Asolid-statedriveis
designedanddevelopedfor“cache”functionpurposeonly.IfyouusethemSATAsolid-statedriveasa
bootabledevice,itsreliabilityisnotguaranteed.
2.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.
Tochecktheharddiskdrivecapacity,clickStartComputerontheWindows7operatingsystem.For
theWindows8operatingsystem,openWindowsExplorerandclickComputer.
3.Emptyyourrecyclebinonaregularbasis.
4.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
5.Tofreeupdiskspace,uninstallunusedprograms.
Note:Youmightalsowanttolookforprogramduplicationoroverlappingversions.
6.CleanoutyourInbox,Sent,andT rashfoldersfromyoure-mailclientprogram.
7.Atleastonceaweek,makeapointtobackupyourdata.Ifcriticaldataispresent,itisagoodidea
toperformadailybackup.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritable
opticaldrivesareavailableformostmachinesandareeasilyinstalled.
8.UseorscheduleSystemRestoretotakeasystemsnapshotperiodically.Formoreinformationabout
SystemRestore,see“Performingbackupandrecoveryoperations”onpage62.
9.UpdatedevicedriversandUEFIBIOSwhenneeded.
10.Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
11.Ensuredevicedriversfornon-Lenovoperipheraldevicesarekeptuptodate.Y oumightwanttoreadthe
devicedriverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
12.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperiencedandhowyouresolvedtheminorissues.
13.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the
followingtipsmighthelpalongtheway:
Removeallexternaldevicessuchastheprinter,keyboardandsoon.
Ensurethatyourbatteryischargedandthatyouhavetheacpowerconnected.
BootintotheUEFIBIOSandloadthedefaultsettings.
Restartthecomputerandstarttherecoveryoperation.
Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
14.F orsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage131andrunadiagnostic
testofthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,
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