Lenovo RS210 Undocumented problems, From the Select your product list, select Servers and Storage

Lenovo service bulletins document known problems and suggested solutions. To search for service bulletins, complete the following steps.

1)Go to: http://www.lenovo.com/support.

2)From the Select your product list, select Servers and Storage.

3)In the Browse by product window Family: list, select ThinkServer RS210.

4)Click Downloads and drivers to look for service information.

Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.

d.Check for and replace defective hardware.

If a hardware component is not operating within specifications, it can cause unpredictable results. Most hardware failures are reported as error codes in a system or operating-system log. See “Troubleshooting tables” on page 50 and Chapter 6, “Replacing FRUs,” on page 115 for more information. Hardware errors are also indicated by LEDs on the system board (see “System-board LEDs” on page 112 for more information).

Troubleshooting procedures are also provided on the Lenovo Web site. A single problem might cause multiple symptoms. Follow the diagnostic procedure for the most obvious symptom. If that procedure does not diagnose the problem, use the procedure for another symptom, if possible. To locate troubleshooting procedures for your server, complete the following steps.

Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.

1)Go to: http://www.lenovo.com/support.

2)From the Select your product list, select Servers and Storage.

3)In the Browse by product window Family: list, select ThinkServer RS210.

4)Under Support & downloads, click Troubleshoot.

5)Under Diagnostic, select the troubleshooting procedure for the symptom that you are observing.

For more troubleshooting information, see Chapter 4, “Diagnostics,” on page 19.

If the problem remains, contact Lenovo or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement. Be prepared to provide information about any error codes and collected data.

Undocumented problems

If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance. Be prepared to provide information about any error codes and collected data and the problem determination procedures that you have used.

18ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual