Lenovo RS210 manual DSA Preboot messages continued

Models: RS210

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Table 5. DSA Preboot messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Message

 

 

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

 

 

215-903-xxx

DVD Drive

v

Verify

Aborted

Could not

1.

Insert a CD/DVD into the drive or try a new

 

 

 

Media

 

access the

 

media, and wait for 15 seconds.

 

 

 

 

drive.

 

 

 

 

Installed

 

2.

Run the test again.

 

 

 

 

 

 

 

v

 

 

 

 

 

Read/

 

 

3.

Check the drive cabling at both ends for loose or

 

 

 

Write Test

 

 

 

broken connections or damage to the cable.

 

 

v

 

 

 

 

 

 

Self-Test

 

 

 

Replace the cable if it is damaged.

 

 

Messages

 

 

4. Run the test again.

 

 

 

 

5. Make sure that the DSA code is at the latest

 

 

and actions

 

 

 

 

 

 

 

level. For the latest level of DSA code, go to

 

 

apply to all

 

 

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

three tests.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. Run the test again.

 

 

 

 

 

 

7. For additional troubleshooting information, go to

 

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

8. Run the test again.

 

 

 

 

 

 

9. Replace the DVD drive.

 

 

 

 

 

 

10. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

 

215-904-xxx

DVD Drive

v

Verify

Failed

A read error

1.

Insert a CD/DVD into the drive or try a new

 

 

 

Media

 

occurred.

 

media, and wait for 15 seconds.

 

 

 

 

 

 

 

 

 

Installed

 

 

2.

Run the test again.

 

 

v

 

 

 

 

 

Read/

 

 

3.

Check the drive cabling at both ends for loose or

 

 

 

Write Test

 

 

 

broken connections or damage to the cable.

 

 

v

 

 

 

 

 

 

Self-Test

 

 

 

Replace the cable if it is damaged.

 

 

Messages

 

 

4. Run the test again.

 

 

 

 

5. For additional troubleshooting information, go to

 

 

and actions

 

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

apply to all

 

 

 

 

 

 

 

 

 

 

 

three tests.

 

 

6.

Run the test again.

 

 

 

 

 

 

7. Replace the DVD drive.

 

 

 

 

 

 

8. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

217-901-xxx

SAS/SATA

Disk Drive

Failed

 

1.

Reseat all hard disk drive backplane connections

 

Hard Drive

Test

 

 

 

 

 

 

at both ends.

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Reseat all drives.

 

 

 

 

 

 

3. Run the test again.

 

 

 

 

 

 

4. Make sure that the firmware is at the latest level.

 

 

 

 

 

 

5. Run the test again.

 

 

 

 

 

 

6. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

 

96ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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Lenovo RS210 manual DSA Preboot messages continued