Lenovo RS210 manual DSA Preboot messages continued

Models: RS210

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Table 5. DSA Preboot messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Message

 

 

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

 

 

215-801-xxx

DVD Drive

v

Verify

Aborted

Unable to

1.

Make sure that the DSA code is at the latest

 

 

 

Media

 

communicate

 

level. For the latest level of DSA code, go to

 

 

 

 

with the device

 

 

 

 

Installed

 

 

http://www.lenovo.com/support.

 

 

 

 

driver.

 

 

 

v

Read/

 

2.

Run the test again.

 

 

 

 

 

 

 

Write Test

 

 

3.

Check the drive cabling at both ends for loose or

 

 

v

 

 

 

 

 

Self-Test

 

 

 

broken connections or damage to the cable.

 

 

Messages

 

 

 

Replace the cable if it is damaged.

 

 

 

 

4.

Run the test again.

 

 

and actions

 

 

 

 

 

 

5.

For additional troubleshooting information, go to

 

 

apply to all

 

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

three tests.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.

Run the test again.

 

 

 

 

 

 

7.

Make sure that the system firmware is at the

 

 

 

 

 

 

 

latest level. The installed firmware level is

 

 

 

 

 

 

 

shown in the DSA event log in the

 

 

 

 

 

 

 

Firmware/VPD section for this component. For

 

 

 

 

 

 

 

more information, see “Updating the firmware”

 

 

 

 

 

 

 

on page 212.

 

 

 

 

 

 

8.

Run the test again.

 

 

 

 

 

 

9.

Replace the DVD drive.

 

 

 

 

 

 

10.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

 

215-802-xxx

DVD Drive

v

Verify

Aborted

The media tray

1.

Close the media tray and wait 15 seconds.

 

 

 

Media

 

is open.

2.

Run the test again.

 

 

 

 

 

 

 

 

Installed

 

 

 

 

 

 

 

3.

Insert a new CD/DVD into the drive and wait

 

 

v

Read/

 

 

 

 

 

 

 

for 15 seconds for the media to be recognized.

 

 

 

Write Test

 

 

4.

Run the test again.

 

 

v

Self-Test

 

 

 

 

 

 

5.

Check the drive cabling at both ends for loose or

 

 

 

 

 

 

 

 

Messages

 

 

 

broken connections or damage to the cable.

 

 

 

 

 

Replace the cable if it is damaged.

 

 

and actions

 

 

 

 

 

 

 

 

 

 

 

apply to all

 

 

6.

Run the test again.

 

 

three tests.

 

 

7.

Make sure that the DSA code is at the latest

 

 

 

 

 

 

 

 

 

 

 

 

 

level. For the latest level of DSA code, go to

 

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

8.

Run the test again.

 

 

 

 

 

 

9.

For additional troubleshooting information, go to

 

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

10.

Run the test again.

 

 

 

 

 

 

11. Replace the DVD drive.

 

 

 

 

 

 

12.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

 

94ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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Lenovo RS210 manual DSA Preboot messages continued