Lenovo RS210 manual Error code, Description, Action, Select System Event Log

Models: RS210

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2. Select System Event Log.

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Error code

Description

Action

 

 

 

 

3808004

IMM system event log full

v

When using out-of-band, use the IMM Web

 

 

 

interface or IPMItool to clear the logs from the

 

 

 

operating system.

 

 

v When using the local console:

 

 

 

1. Run the Setup utility.

 

 

 

2. Select System Event Log.

 

 

 

3. Select Clear System Event Log.

 

 

 

4. Restart the server.

 

 

 

 

3818001

Core Root of Trust Measurement (CRTM)

1.

Run the Setup utility, select Load Default

 

update failed

 

 

Settings, and save the settings.

 

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818002

Core Root of Trust Measurement (CRTM)

1.

Run the Setup utility, select Load Default

 

update aborted

 

 

Settings, and save the settings.

 

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818003

Core Root of Trust Measurement (CRTM)

1.

Run the Setup utility, select Load Default

 

flash lock failed

 

 

Settings, and save the settings.

 

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818004

Core Root of Trust Measurement (CRTM)

1.

Run the Setup utility, select Load Default

 

system error

 

 

Settings, and save the settings.

 

 

 

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818005

Current Bank Core Root of Trust

1.

Run the Setup utility, select Load Default

 

Measurement (CRTM) capsule signature

 

 

Settings, and save the settings.

 

invalid

 

 

2.

(Trained service technician only) Replace the

 

 

 

 

 

system board.

 

 

 

 

3818006

Opposite bank CRTM capsule signature

1.

Switch the server firmware bank to the backup

 

invalid

 

 

bank (see “Starting the backup server firmware”

 

 

 

 

 

 

on page 213).

 

 

2.

Run the Setup utility, select Load Default

 

 

 

Settings, and save the settings.

 

 

3.

Switch the bank back to the primary bank.

 

 

4.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

3818007

CRTM update capsule signature invalid

1.

Run the Setup utility, select Load Default

 

 

 

 

 

Settings, and save the settings.

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

 

28ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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Lenovo RS210 manual Error code, Description, Action, Select System Event Log, Select Clear System Event Log