Lenovo RS210 manual Keyboard, mouse, or pointing-device problems

Models: RS210

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Keyboard, mouse, or pointing-device problems

Keyboard, mouse, or pointing-device problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Symptom

Action

 

 

 

All or some keys on the

1.

Make sure that the keyboard cable is securely connected.

keyboard do not work.

2.

If you are using a USB keyboard and it is connected to a USB hub, disconnect

 

 

 

the keyboard from the hub and connect it directly to the server.

 

3.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. Keyboard

 

 

b. (Trained service technician only) System board

 

 

 

The mouse or pointing device

1.

Make sure that:

does not work.

 

v The mouse or pointing-device cable is securely connected to the server.

 

 

 

 

v The mouse or pointing-device device drivers are installed correctly.

 

 

v The server and the monitor are turned on.

 

 

v The mouse option is enabled in the Setup utility.

 

2.

If you are using a USB mouse or pointing device and it is connected to a USB

 

 

hub, disconnect the mouse or pointing device from the hub and connect it

 

 

directly to the server.

 

3.

Move the mouse or pointing device cable to another USB connector.

 

4.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. Mouse or pointing device

 

 

b. (Trained service technician only) System board

 

 

 

56ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

Page 64
Image 64
Lenovo RS210 manual Keyboard, mouse, or pointing-device problems