Lenovo RS210 manual DSA Preboot messages continued

Models: RS210

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Table 5. DSA Preboot messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Message

 

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

 

201-902-xxx

Memory

Memory Test

Failed

Test failure:

1.

Turn off the system and disconnect it from the

 

 

 

 

single-bit and

 

 

 

 

 

power source.

 

 

 

 

multi-bit error,

 

 

 

 

 

2.

Reseat DIMM z.

 

 

 

 

failing DIMM z

 

 

 

 

 

 

 

 

 

 

 

3.

Reconnect the system to power and turn on the

 

 

 

 

 

 

system.

 

 

 

 

 

4.

Make sure that the DSA code is at the latest

 

 

 

 

 

 

level. For the latest level of DSA code, go to

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

5.

Make sure that the server firmware is at the

 

 

 

 

 

 

latest level. The installed firmware level is

 

 

 

 

 

 

shown in the DSA event log in the

 

 

 

 

 

 

Firmware/VPD section for this component. For

 

 

 

 

 

 

more information, see “Updating the firmware”

 

 

 

 

 

 

on page 212.

 

 

 

 

 

6.

Run the test again.

 

 

 

 

 

7.

Replace the failing DIMMs.

 

 

 

 

 

8.

Re-enable all memory in the Setup utility see

 

 

 

 

 

 

“Using the Setup Utility” on page 200).

 

 

 

 

 

9.

Run the test again.

 

 

 

 

 

10.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

202-801-xxx

Memory

Memory

Aborted

Internal

1.

Turn off and restart the system.

 

 

Stress Test

 

program error.

 

 

 

2. Make sure that the DSA code is at the latest level.

 

 

 

 

 

 

 

 

 

 

 

For the latest level of DSA code, go to

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

3. Make sure that the server firmware is at the latest

 

 

 

 

 

 

level. The installed firmware level is shown in the

 

 

 

 

 

 

DSA event log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 212.

 

 

 

 

 

4. Run the test again.

 

 

 

 

 

5. Turn off and restart the system if necessary to

 

 

 

 

 

 

recover from a hung state.

 

 

 

 

 

6. Run the memory diagnostics to identify the

 

 

 

 

 

 

specific failing DIMM.

 

 

 

 

 

7. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support..

 

 

 

 

 

 

 

92ThinkServer ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Hardware Maintenance Manual

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Lenovo RS210 manual DSA Preboot messages continued