Lenovo RS210 manual Serial-device problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Symptom	Action
The server does not turn off.	1. Determine whether you are using an Advanced Configuration and Power
	Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
	operating system, complete the following steps:
	a. Press Ctrl+Alt+Delete.
	b. Turn off the server by pressing the power-control button and hold it down
	for 5 seconds.
	c. Restart the server.
	d. If the server fails POST and the power-control button does not work,
	disconnect the ac power cord for 20 seconds; then, reconnect the ac power
	cord and restart the server.
	2. If the problem remains or if you are using an ACPI-aware operating system,
	suspect the system board.
The server unexpectedly shuts	See “Solving undetermined problems” on page 103.
down, and the LEDs on the
operator information panel are
not lit.

Serial-device problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 7, “Parts listing, RS210 Types 6531, 6532, 6533, and 6534,” on page 177 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Symptom	Action
The number of serial ports that	1.	Make sure that:
are identified by the operating
		v Each port is assigned a unique address in the UEFI Setup Utility program
system is less than the number		and none of the serial ports is disabled.
of installed serial ports.
		v The serial-port (if one is present) is seated correctly.
	2.	Reseat the serial port PCI card.
	3.	Replace the serial port PCI card.

Chapter 4. Diagnostics 63