Symptom Check Table, Abnormal Indications

Symptom Check Table

1.Select the symptom that best describes the problem.

2.Perform the appropriate action before you go to the indicated service check.

	Symptom	Action

	7 or more lights turn	Disconnect the interface cable from the printer and
	on but do not turn	turn the printer off and then on. If POST now runs
	off.	correctly, the problem is in the computer or
	The Power light is	interface cable.
	The Power light is	Go to “POST Service Check” on page 2-26.
	on, but POST will	Go to “POST Service Check” on page 2-26.
	not run.

	Abnormal Noise Problems

	Symptom	Action

	During POST,	Check the ribbon cartridge for binds or damage.
	abnormal noise	Go to “Carrier Service Check” on page 2-16.
	comes from the	Go to “Carrier Service Check” on page 2-16.
	comes from the
	carrier.

	During idling,	Go to “Abnormal Noise Service Check” on
	abnormal noise	page 2-13.
	comes from the
	printer.
	When feeding paper,
	abnormal noise is
	created.
	During printing or
	POST, abnormal
	noise is created.

Diagnostic Information 2-5