Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 4800 manual Select the printer on your wireless network, 142

Models: 4800

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Cannot print documents from a memory card or flash drive

Check the type of files contained on the memory card or flash drive

The printer recognizes:

•Files that have the following extensions:

–.doc (Microsoft Word)

–.xls (Microsoft Excel)

–.ppt (Microsoft PowerPoint)

–.pdf (Adobe Portable Document Format)

–.rtf (Rich Text Format)

–.docx (Microsoft Word Open Document Format)

–.xlsx (Microsoft Excel Open Document Format)

–.pptx (Microsoft PowerPoint Open Document Format)

–.wps (Microsoft Works)

–.wpd (WordPerfect)

•Photos

Check the memory card or flash drive

Make sure the memory card or flash drive is not corrupted. Remove memory devices properly from the printer to avoid corruption or loss of data.

Check network connections and power

Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network. Applications supporting the formats listed above must be on the connected computer.

Photos do not transfer from a memory card across a wireless network

These are possible solutions. Try one or more of the following:

Select the printer on your wireless network

1From the Finder desktop, double-click the Lexmark 4800 Series folder.

2Double-click the Network Card Reader icon.

3Select your wireless printer, and then click Connect.

4Insert the memory card into the printer.

Your photos are downloaded and displayed as thumbnail images.

5Select the thumbnail images you want to save, and then click Save.

6Open your downloaded images using an application such as iPhoto or Preview.

7From the application menu, click Print.

Check memory card placement

Make sure you inserted the memory card into the correct slot. For more information, see the related topic below.

Troubleshooting

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Lexmark 4800 manual Select the printer on your wireless network, 142

Contents

Lexmark 4800 Series All-In-One Page Contents Troubleshooting GlossarySafety information Wireless network examples Common home network configurationsWired network example General networkingNetworking the printer Finding the MAC address Types of wireless networks Wireless networkingPrinting a network setup IP addressesInfrastructure Finding the signal strengthAd hoc Networking the printer Why do I need an installation cable?Installing the printer on a network Know your security keysSelecting a network printer Installing the printer on additional network computersSharing the printer on a network Related topicsFinding a printer/print server located on remote subnets Using a wireless network connectionClick Continue What do the Wi-Fi indicator lights mean? Tips for using network adaptersWhy do I need to disconnect the installation cable? Select Xxxx Series MACnnnnnn, and then click AddCreating an ad hoc wireless network using Mac Advanced wireless setupDouble-clickWireless Setup Assistant Getting started Using the automatic paper type sensorLoading paper Loading envelopes Loading labelsLoading transparencies Loading iron-on transfersLoading custom-size paper Loading banner paperChoosing a paper size Learning about the All-In-One software print optionsChoosing compatible specialty paper types Choosing a paper typeSharpening an image Collating copies using the computerChoosing a print quality Double-click the Lexmark 4800 Series Center iconPrinting a document Resetting All-In-One software settings to defaultsPerforming printing and related tasks Printing photosPrinting borderless photos Printing cardsPrinting envelopes Printing iron-on transfers Printing transparenciesPrinting a banner Printing multiple pages on one sheet Printing color images in black and whitePrinting the last page first reverse page order Printing multiple copies of a stored documentPrinting on both sides of the paper duplexing Printing document files from a memory card or flash drive Printing on both sides of the paper duplexing manuallyManaging print jobs Printing a test page using the computerPausing print jobs Double-click the Lexmark 4800 Series Utility iconTo cancel a print job using the computer Canceling a print jobTo cancel a print job using the control panel Resuming print jobsCopying Loading original documents on the scanner glassMaking a copy Performing copying and related tasksMaking a color or black-and-white copy Adjusting the brightness of a copy Copying photosCollating copies using the control panel Adjusting copy qualityCollated Not collated Repeating an image on one Enlarging or reducing an image Copying on both sides of the paper duplexingCopying multiple pages on one sheet N-Up Changing the default copy settings From here You canChoosing where to send scanned images Learning about the All-In-One Center scan optionsTo add an application to the list Adjusting color settings when scanningEditing the Customize list To remove an application from the listCustomizing scan settings from the Scan dialog From here Go to Click Cropping photos using the softwareSelect Auto-crop sensitivity Adjusting the brightness of an image Sharpening an imagePerforming scanning and related tasks Selecting the All-In-One Center Preferences settingScanning a document Making a color or black-and-white scan Scanning multiple pages using the scanner glass Scanning a text and graphics document Scanning a text-only documentScanning an item for Web page viewing Scanning images for editing Scanning a portion of an imageScanning text for editing Scanning clear images from magazines or newspapersScanning documents or images for e-mailing To cancel a scan using the software Canceling a scan jobTo cancel a scan using the control panel Saving a scanned imageScanning over a network Changing the default scan settingsSetting a network printer to scan Assigning a name to your computerSetting a scan to network PIN Selecting printers that can scan to your computerRelated topics Inserting a memory card Connecting photo storage devicesSlot Memory card Inserting a flash drive Removing a memory card or flash drive Working with photos using the control panel Printing a photo or selected photosPrinting all photos from a memory device Printing photos from a PictBridge-enabled digital camera Printing photos from a digital camera using Dpof Press to select printer default settingsEditing photos using the control panel From here You canTransferring photos from a memory card to a flash drive Viewing a slideshow of photos on the control panel display Working with photos using the computer Printing photosPrinting borderless photos Printing color images in black and white Scanning documents or images for e-mailing Saving a scanned image Adjusting the brightness of an image Enhancing photo print quality using the software Enlarging or reducing an imageSharpening an image Related topics Checking the box contents Understanding the printer partsUnderstanding the parts of the printer UseRelated topics Using the control panel Using the control panel buttons and menusMode Main Menu Area Message Understanding the Copy Mode menu From here You canUnderstanding the Photo Card Mode menu From here Understanding the Photo Edit Mode menuUnderstanding the PictBridge Default Print Settings menu Press to select Browse and Print PhotosUnderstanding the Print Files Options menu Understanding the Scan Mode menu Installing the printer softwareUnderstanding the software Using the Page Setup dialog Using the Printer Selection dialogUsing the Printer Setup Complete dialog Click UninstallUsing the Print dialog From here ChooseFrom here Choose From here Choose Only Using Printer Services ClickUsing the All-In-One Center From here You canUsing the Network Card Reader Click Settings Choose Lexmark Network Card Reader Œ PreferencesUsing the Utility Click AdvancedUsing Printer Services on Understanding the printer Installing print cartridges Print cartridgesRemoving a used print cartridge Aligning print cartridges Using genuine Lexmark print cartridgesRefilling print cartridges Click Report a non-Lexmark print cartridgeCleaning the print cartridge nozzles Wiping the print cartridge nozzles and contactsPreserving the print cartridges Check print cartridges Improving print qualityCheck paper 100Ordering paper and other supplies Ordering suppliesOrdering print cartridges 101Finding information about the printer Cleaning the scanner glassCleaning the exterior of the printer Related topics103 Description Where to findLexmark 4800 Series folder Description Where to find US Where to find rest of world 104How do I contact Lexmark Customer Support? Contacting Customer Support105 Is contact information available online?Power button is not lit Setup troubleshootingIncorrect language appears on the display Software does not install Printer does not appear in the Printer Selection dialogDoes not print Check messages Reinstall the softwareTest page does not print 109Make sure the cartridges are properly installed Make sure the printer is receiving power110 Printer is not able to communicate with the computer Cannot print from digital camera using PictBridgeChecking the print cartridges Check your security keys Wireless troubleshooting112 Wireless network printer does not print Remove and reinstall the internal print server Wi-Fi indicator light is not lit114 115 Click ContinueWireless printer is no longer working Printer cannot connect to the wireless network 117Wi-Fi indicator light is orange Check MAC address Make sure the access point is on119 Run the Wireless Setup Assistant again 120Check the installation cable Changing wireless settings after installationPing the access point Checking your network namePing the printer Run the Wireless Setup Assistant122 Improving print quality Print troubleshootingPoor text and graphic quality Poor quality at the edges Partial document or photo prints Print speed is slowPhoto smudges or scratches Glossy photo paper or transparencies stick together Prints with different fontsVertical straight lines are not smooth Print is too dark or smudgedWhite lines appear in graphics or solid black areas Printer is plugged in but does not print Check the memory card or flash drive Cannot print documents from a memory card or flash drive129 Duplex unit does not operate correctly Checking printer readinessCheck the USB connection Click Make DefaultChecking printer ports 131Scanner unit does not close Copy troubleshootingCopier does not respond Poor copy qualityPartial document or photo copies Copied item does not match the original itemScan was not successful Scan troubleshootingScanner does not respond Check USB cable connectionScanning takes too long or freezes the computer Poor scanned image qualityCannot scan to a computer over a network Partial document or photo scansCannot scan to an application Select a different applicationPaper jam in the paper support Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the duplex unitCheck paper loading Paper or specialty media misfeeds138 Remove each page as it is printed Adjust the paper guidesPrinter does not feed paper, envelopes, or specialty media Check media loadingBanner paper jams Memory card reader and PictBridge troubleshootingNothing happens when memory card is inserted Memory card cannot be insertedMake sure the USB cable is connected Check to see if the memory card is damagedCheck to see if the memory card contains photos Check the network connectionSelect the printer on your wireless network 142Use new paper Error messagesRemove tape from print cartridge 143Remove any obstructions 144Paper Jam Cover OpenPaper Out Printer Carrier StallPaper Mismatch Paper Size/Type error146 Cause Solution Print File Error147 Removing and reinstalling the software Saving settings148 149 Trademarks Recycling Lexmark productsEdition notice 150Conventions Product information 151Avis de conformité aux normes de l’industrie du Canada Exposure to radio frequency radiationIndustry Canada compliance statement Japanese Vcci notice Korean MIC statementIndustry Canada Canada Industry Canada noticeEuropean Community EC directives conformity 153154 155 Noise emission levelsMeter average sound pressure, dBA Information for Chinese RoHS program Temperature information156 Mode Description Power consumption Watts Power consumptionProduct power consumption 157Total energy usage Power SaverOff mode 158159 160 Lexmark International, Inc., Lexington, KY Statement of Limited WarrantyLimited warranty 161Limitation of liability Limited warranty serviceExtent of limited warranty 162Additional rights 163Glossary 164Infrastructure mode 165166 Subnet