Troubleshooting

 

127

 

 

 

 

 

Action

Yes

No

 

Step 11

Go to step 12.

Install the correct

 

Check the installed printer driver.

 

printer driver.

 

Is the correct printer driver installed?

 

 

 

 

 

 

 

Step 12

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

support.

 

printer back on.

 

 

 

Is the printer working?

 

 

 

 

 

Printer display is blank

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

The problem is solved.

Go to step 2.

 

Press the Sleep button on the printer control panel.

 

 

 

Does Ready appear on the printer display?

 

 

 

 

 

 

 

Step 2

The problem is solved.

Turn off the printer,

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

and then contact

 

printer back on.

 

customer support.

 

 

 

 

Do Please wait and Ready appear on the printer display?

 

 

 

 

 

Option problems

 

 

Cannot detect internal option

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

The problem is solved.

Go to step 2.

Turn off the printer, then wait for about 10 seconds, and then turn on the printer.

Does the internal option operate correctly?

 

 

Step 2

Go to step 3.

Connect the internal

Check if the internal option is properly installed in the controller board.

 

option to the controller

a

Turn off the printer using the power switch, and then unplug the power

 

board.

 

 

 

cord from the electrical outlet.

 

 

b

Make sure the internal option is installed in the appropriate connector

 

 

 

in the controller board.

 

 

c

Connect the power cord to the printer, then to a properly grounded

 

 

 

electrical outlet, and then turn on the printer.

 

 

Is the internal option properly installed in the controller board?

Page 126 Page 128
Page 127
Image 127
Lexmark 35S0150, 35S0200, MS410DN manual Option problems, Printer display is blank, Cannot detect internal option
Page 126 Page 128

35S0150, MS410, MS410D, 35S0200, MS410DN specifications

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In summary, the Lexmark MS410DN is a robust, feature-rich monochrome laser printer that combines speed, quality, and efficiency. With advanced technologies and a focus on security, it stands out as an ideal choice for businesses looking to enhance productivity while managing operating costs effectively.
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