Troubleshooting

135

Large jobs do not collate

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aFrom the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3).

bResend the print job.

Did the job print and collate correctly?

Step 2

The problem is solved. Go to step 3.

aFrom the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?

 

 

 

Step 3

The problem is solved. Contact customer

Reduce the complexity of the print job by eliminating the number and size

support.

of fonts, the number and complexity of images, and the number of pages

 

in the job.

 

Did the job print and collate correctly?

 

Unexpected page breaks occur

 

Action

 

Yes

No

 

 

 

 

 

 

Step 1

 

The problem is solved.

Go to step 2.

 

Adjust the print timeout settings.

 

 

 

a

From the printer control panel, navigate to:

 

 

 

 

Settings > General Settings > Timeouts > Print Timeout

 

 

 

b

Select a higher setting and then, depending on your printer model,

 

 

 

 

select

or Submit.

 

 

 

c

Resend the print job.

 

 

 

Did the file print correctly?

 

 

 

 

 

 

 

 

Step 2

 

The problem is solved.

Contact customer

 

a

Check the original file for manual page breaks.

 

support.

 

b

Resend the print job.

 

 

 

Did the file print correctly?

 

 

 

 

 

 

 

 

Page 134 Page 136
Page 135
Image 135
Lexmark MS410 Large jobs do not collate, Unexpected page breaks occur, Settings General Settings Timeouts Print Timeout
Page 134 Page 136

35S0150, MS410, MS410D, 35S0200, MS410DN specifications

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