BEFORE CALLING FOR SERVICE (CONT.)
Problem
Food stored in refrigerator drawers freezes.
Temperatures in the refrigerator or freezer are too warm.
Temperature in the refrigerator is too warm, but the freezer temperature is satisfactory.
Louder sound levels when compressor comes on.
Vibrating or rattling noise.
Moisture collects on the inside walls of the refrigerator.
Moisture forms on the outside of the refrigerator or between the doors.
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Possible Causes
•Refrigerator control is set too cold.
•Freezer or refrigerator control is set too warm.
•Doors are opened too frequently or for too long.
•Door is slightly open.
•Large amounts of warm or hot food may have been stored recently.
•Refrigerator has recently been disconnected for a period of time.
•Refrigerator control is set too warm.
•Refrigerator operates at higher pressures during the start of the ON cycle.
•Floor is uneven or weak. The refrigerator rocks on the floor when it is moved slightly.
•Items placed on the top of the refrigerator are vibrating.
•Dishes are vibrating on the shelves in the refrigerator.
•The refrigerator is touching the wall or cabinets.
•The weather is hot and humid which increases the rate of frost buildup and internal sweating.
•Door is slightly open.
•Door is opened too often or for too long.
•Weather is humid.
•Door is slightly open.
Solutions
•Adjust the refrigerator to a warmer setting.
•Adjust the freezer or refrigerator control to a colder setting until the freezer or refrigerator temperature is satisfactory.
•Warm air enters the refrigerator/freezer whenever the door is opened. Open the door less often.
•Close the door completely.
•Wait until the refrigerator or freezer has had a chance to cool food to the set temperature.
•It takes a few hours for the refrigerator to reach the set temperatures.
•Adjust the refrigerator control to a colder setting.
•This is normal.
•Be sure floor is level and solid and can adequately support the refrigerator.
•Remove items.
•It is normal for dishes to vibrate slightly. Move dishes slightly. Make sure refrigerator is level and firmly set on floor.
•Move the refrigerator so that it does not touch the wall.
•This is normal.
•Close the door.
•Open the door less often.
•This is normal in humid weather. When humidity is lower, the moisture should disappear.
•Close the door completely.
