BEFORE CALLING FOR SERVICE (CONT.)

Problem

The dispenser will not dispense ice.

Sound of ice dropping.

Sound of water trickling.

Possible Causes

The ice storage bin is empty.

The household water line valve is not open.

The refrigerator or freezer door is not closed.

Ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages.

Ice cubes are jammed between the icemaker arm and the back of the bin.

Ice cubes are frozen together.

Ice cubes that have been purchased or made in some other way have been used in the dispenser.

Water input tube is bent.

Filter is old or needs changing

A batch of ice has been released into the ice bin.

The icemaker is being supplied with water.

Solutions

When the first supply of ice is dropped into the bin, the dispenser should operate.

Open the household water line valve and allow sufficient time for ice to be made. When ice is made, the dispenser should operate.

Be sure both of the doors are closed.

Remove the ice storage bin and thaw the contents.

Clean the bin, wipe it dry, and replace it in its proper position. When new ice is made, the dispenser should operate.

Remove the ice cubes that are jamming the dispenser.

Use the dispenser often to prevent the cubes from freezing together.

Only the ice cubes made by the icemaker should be used with the dispenser.

Check the installed tube

Replace with a new filter.

This sound is made when automatically made ice is dropped into the ice storage bin. The volume may vary according to the location of the refrigerator.

This sound is normally made when the icemaker is supplied with water after dropping the automatically made ice.

If this sound lasts more than 10 seconds, check for a leak.

Other

Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in this manual.

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LG Electronics LMX25981**, LMX2525971, LMX21981**, LMX21971 manual Other