DISPLAY MESSAGES AND PROBLEM-SOLVING GUIDE

Following is a summary of all display messages. These messages help to identify certain problems but do not appear in all cases when a problem has occurred. Improper use may cause an inaccurate result without producing an error message or a symbol. In the event of a problem, refer to the information under ACTION. Assistance is available from the OneTouch® Customer Care Line.

 

MESSAGE

WHAT IT MEANS

ACTION

 

 

 

 

Display check. Appears

If segments are

 

 

 

 

 

 

 

 

whenever the meter is

missing, contact the

 

 

 

 

turned on. To verify that

OneTouch® Customer

 

 

 

 

all segments are

Care Line for further

 

 

 

 

present on the display,

action. Missing

 

 

 

 

 

 

 

 

press and hold the C

segments can lead to

 

 

 

 

button. Compare the

misinterpretation of

 

 

 

 

 

 

 

 

meter display with

test results.

 

 

 

 

page 12.

 

1) This message appears immediately after the display check if your meter has not been coded.

2) If this message appears at any time after the first time meter was coded, the code number has been lost. The test results stored in the meter memory may be out of order.

1) See “Coding the Meter,” pages 12-14.

2) Do not rely on the

14- and 30-day averages. It is important to call the OneTouch® Customer Care Line.

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Lifescan OneTouch Ultra manual Display Messages and PROBLEM-SOLVING Guide, Message What IT Means Action