MESSAGE | WHAT IT MEANS | ACTION |
Error message that indicates one of the following conditions may be present:
1) You may have high glucose and have tested in an environment near the low end of the system’s operating temperature
If you tested in a cool environment, repeat the test in a warmer environment with a new test strip.*
2) There may be a problem with the test strip. For example, it may have been damaged or moved during testing.
3) The sample was improperly applied.
If you were testing in a normal or warm environment, repeat the test with a new test strip. (See pages
If you applied the blood incorrectly, review pages
*If the error message appears again, contact OneTouch® Customer Care Line at
1 800 663-5521.
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